Tenant Rights: Reasonable Adjustments in Austria
Many tenants in Austria wonder what rights they have when they need adjustments in their apartment. Whether it's ramps, grab bars, accessible sanitary facilities or necessary repairs: tenant rights and landlord obligations are governed by the Mietrechtsgesetz (MRG) and general civil law. This text explains in plain language when landlords must agree, how to submit requests, and which deadlines and evidence preservation are important. You will learn which documents are useful, how to formally write to the landlord and when a district court can be involved. We also explain what support organizations like advisory centers or the justice system can provide.
Rights and Legal Basis
The basis for many claims is the Mietrechtsgesetz (MRG) and supplementary civil rules; in individual cases courts decide on interpretation.[1] Landlords are not automatically obliged to accept every change, but there are clear criteria for appropriateness, necessity and proportionality.
When are adjustments appropriate?
- Repairs and maintaining habitability are usually considered appropriate.
- Safety-related changes such as grab bars are often deemed necessary.
- The cost allocation depends on the scope and cause of the change.
- Deadlines and urgency affect the assessment.
- Formal applications and evidence make landlord consent easier.
How do I submit a request?
Write a clear, written request to the landlord stating purpose, scope and reasons. Attach photos, quotes and medical certificates if necessary. Keep copies of all messages and note phone calls (date, time, contact person).
- Document: collect photos, estimates and medical confirmations.
- Formally request: a written application creates proof.
- Contact advisory centers if uncertain.
What to do if rejected or in dispute?
If the landlord refuses, ask for written reasons and request a justification. If opposition persists, you can consider legal steps, starting with an advisory center or legal counsel; as a last resort the district court is competent.[2]
FAQ
- Can the landlord generally refuse adjustments?
- No, not generally; refusal must be justified and proportionality and alternatives should be assessed.
- Who pays for necessary adjustments?
- It depends on the reason: minor repairs are often borne by the tenant; for necessary, permanent changes, cost sharing or landlord contribution may be appropriate.
- What helps when evidence is weak?
- Collect photos, estimates, emails and witness statements; well-documented cases have better chances in court.
How-To
- Document defects and adjustment needs with dates and photos.
- Send a written request to the landlord and set a reasonable deadline for reply.
- If necessary, seek legal advice and consider court clarification at the district court.
Help and Support
- Mietrechtsgesetz (MRG) in the RIS
- Justice information on housing and tenancy law
- JustizOnline: forms and procedures
