Check Service Charge Deadlines for Tenants in Austria
As a tenant in Austria you should know which deadlines apply to service-charge statements and how to respond if the statement is unclear or late. Many disputes can be avoided by simply checking dates and keeping careful documentation. In this article we explain in plain language which deadlines to watch for, which documents you should collect and how to prepare an objection or court action. You will receive practical tips for submitting objections, guidance on documents and a step-by-step plan for the next steps. The goal is to give you as a tenant in Austria confidence so you can assert your rights timely and effectively.
What are deadlines for service charges?
Deadlines determine how long landlords have to provide a service-charge statement and how long tenants have to raise objections. The main statutory provisions are found in the Mietrechtsgesetz (MRG).[1]
In many cases the statement should be reviewed within one year after the billing period ends.
Important deadlines
Typical deadlines tenants should know:
- Billing deadline: landlords should prepare and deliver the service-charge statement within one year after the billing period ends.
- Payment claims: landlords may assert claims within the contractually and legally permitted timeframes.
- Refund claims: tenants' claims for reimbursement also become time-barred according to statutory deadlines.
- Objection period: respond promptly when you detect discrepancies.
Respond promptly to questionable statements to avoid missing deadlines.
Which documents to check and collect
Collect all relevant documents for the billing period systematically to prove any errors.
- Leases and recent rent records (rent, advance payments).
- Invoices and proof of payment for heating and operating costs.
- Correspondence with the landlord by email or registered mail.
- Photos or reports documenting defects (e.g. heating failure).
Detailed records increase your chances when objecting or in court.
What to do with an incorrect statement?
Contact the landlord in writing, request explanations and file an objection within the relevant deadline. If no agreement is reached, court proceedings may be necessary; tenancy disputes are usually heard at the district court.
FAQ
- What deadline does the landlord have for the service-charge statement?
- In many cases the statement must be prepared and delivered within one year after the billing period ends; check your lease and the MRG.[1]
- How long do I have to file an objection?
- It depends on the specific situation and the type of error; act as quickly as possible and document your objections in writing.
- Who can I contact if I am unsure?
- Use official information services and, if needed, legal advice or mediation at the district courts.
How-To
- Check the statement immediately for completeness and plausibility.
- Collect all relevant receipts and proof of payments.
- Send a formal objection to the landlord requesting an explanation.
- If no resolution occurs, consider initiating court proceedings at the district court.
Help and Support / Resources
- [1] RIS - Mietrechtsgesetz (MRG)
- [2] Justiz - Court information
- [3] JustizOnline - Forms and e‑Services
