Report Housing Discrimination: Tenant Rights Austria
Many tenants in Austria experience discrimination during the housing search because of origin, family status, income or disability. This article explains in clear language which actions count as discrimination, what tenant protection laws provide and which practical steps you can take to report incidents. You will learn how to collect evidence, which deadlines apply, which authorities and courts are responsible and when legal advice is advisable. The aim is to empower tenants in Austria so they know their rights and can act safely, calmly and effectively. We also explain how to draft a written complaint, which proofs are important and which free advisory services can help. Read on to learn concrete phrasing, deadlines and example actions that are effective in Austria.
What counts as discrimination?
Discrimination in the housing search can be direct (open rejection because of origin, gender, religion) or indirect (requirements that disadvantage certain groups). Unfair questions in listings or viewings can also be discriminatory. Relevant provisions are found in tenant protection and related regulations.[1]
How to report discrimination
Collect evidence
- Save photos of listings, emails or messages.
- Record dates, places and names of contacts.
- Ask witnesses to confirm statements in writing.
Written complaint
Write a factual, dated complaint with concrete facts and evidence. State clearly what happened, when it happened and which documents you attach. Request a response or remedy within a deadline.
- Send the complaint by email and, if possible, by registered mail.
- Keep copies of all documents.
FAQ
- Can I file a report with the police?
- Yes, if a criminally relevant action (e.g., false identity claims, coercion) occurred, you can file a report with the police.
- Do I have to complain to the landlord first?
- It is sensible to ask the landlord in writing for a statement; however, in case of serious discrimination you can also file a complaint directly with competent bodies.
- Which court should I address in a lawsuit?
- For tenancy disputes, the local district court is generally responsible; further instances may follow in proceedings.[2]
How-To
- Collect evidence: listings, messages, photos and witness statements.
- Write a dated complaint including all attachments and request a reply.
- Contact free advisory services or legal counsel to review next steps.
- If necessary, file a lawsuit at the competent district court.
Help and Support / Resources
- [1] RIS - Legal Information System of the Federal Government
- [2] Justiz.gv.at - Information on Courts
- [3] JustizOnline - Forms and e-Services
