Documenting Defects: Tenant Checklist Austria
As a tenant in Austria it is important to report defects clearly and legally securely. This guide shows which documents you should collect—photos, date notes, written communications and witness statements—how to observe deadlines and which steps are sensible to secure evidence. We explain in plain language how to prepare a formal defect notice under tenancy law, which obligations landlords have and when you should seek support from the district court or tenant protection organisations. At the end you will find a checklist, a how-to for submitting the defect notice and links to further official authorities in Austria. You will learn how to add dates to photos, draft written defect notices and organise receipts chronologically. We also show which forms on JustizOnline or the district court may be relevant and how a court procedure can be started if landlords do not respond.
Which documents should tenants collect?
- Photos with dates and a clear description of the defect.
- Written defect notice or a copy of the email sent to the landlord.
- Date entries, times and notes about deadlines.
- Witness contacts or written confirmations.
- Invoices, cost estimates and receipts for repairs.
How do I phrase a defect notice?
A formal defect notice should clearly describe the defect, include the date and time and set a deadline for remedy. Specify concrete demands (for example, repair within 14 days) and request written confirmation. Refer to the relevant provisions of tenancy law where appropriate.[1]
Documentation is decisive: note phone calls, save emails and file photos chronologically. If the landlord does not respond, collected documents can form the basis for a court claim or an application at the district court.
FAQ
- Can I use photos as evidence?
- Yes. Photos with dates and a description of the defect are often very persuasive and should be securely stored.
- Do I have to inform the landlord in writing?
- Yes. A written defect notice (email or letter) creates proof and should always be part of your records.
- When can I involve the district court?
- If the landlord does not respond despite a deadline or refuses necessary repairs, the district court can be involved.
How-To
- Take photos and label files with dates.
- Send a written defect notice to the landlord (email or registered mail).
- Collect and file receipts and invoices.
- Document deadlines and set a reasonable timeframe.
- If there is no reaction, seek support and consider informing the district court.
