Email Termination: Tenant Rights in Austria
Many tenants in Austria wonder whether a termination sent by email is legally effective and which documents are required. This article explains clearly which evidence you should collect, which deadlines to observe and how tenants can protect themselves against unclear deliveries. We show practical steps for securing emails, storing records and alternatives such as registered mail or personal delivery. We also provide notes on relevant rules in the Mietrechtsgesetz (MRG) and on procedural questions before courts. The information is intended specifically for tenants who want to review a termination or issue one themselves, so they can avoid mistakes and enforce their rights in Austria more effectively.
When is an email termination effective?
An email termination can be effective if the termination text is clear, the recipient can be identified and delivery can be proven. Contractual form requirements or individual agreements in the lease may demand a stricter form. Check the relevant provisions in the Mietrechtsgesetz and verify whether the termination contains the required information.[1] If court action becomes necessary, official forms via JustizOnline are helpful.[2]
Detailed documentation increases your chances in disputes.
Which documents should tenants collect?
- Termination text with date and recipient address.
- Complete email copy including headers and metadata.
- Delivery proof or provider logs as evidence.
- Photos, screenshots or witness statements for context documentation.
Deadlines and form requirements
Pay attention to contractually stipulated termination periods and statutory minimum periods. Some terminations are only recognised if delivered in a specified form or handed over personally. Check deadlines in the lease and in the MRG and act within the indicated timeframes.[1]
- Check termination deadlines in the lease and in the MRG.
- Some terminations require a written form or personal handover.
Respond to legal letters promptly to avoid missing deadlines.
FAQ
- Is termination by email legally valid?
- That depends on the contract and evidence; it is often possible if form and delivery can be proven.[1]
- Which proofs are particularly important?
- Email including headers, delivery proofs, screenshots and witnesses are decisive.
- Where do I find forms or do I have to sue?
- Forms for court proceedings can be found on JustizOnline and at your district court.[2]
How-To
- Save the complete email including headers immediately.
- Request a read receipt or save provider logs as evidence.
- Create backup copies on external media or cloud storage.
- Send a registered letter in parallel or hand over the termination personally.
- In disputes, contact the district court or seek professional advice.
