Energy Certificate & Rent: Tenant Appeal Austria

Rent & increases (reference rent, categories, form) 2 min read · published September 10, 2025
Tenants in Austria sometimes face incorrect or missing energy certificates that can affect rent or subsidy claims. If you notice discrepancies, a structured appeal helps: collect evidence, check deadlines and contact the landlord in writing. This guide explains tenants' rights, when a formal notice is appropriate and how complaints before authorities or courts proceed. We show practical steps, which documents are useful and how to meet deadlines so your rights remain protected. The guide is aimed at readers without legal background and uses clear language for concrete steps under Austria's tenancy law. At the end you will find tips for documentation.

What to do if an energy certificate is incorrect?

If an energy certificate seems incorrect, first check whether information is missing or clearly wrong. Refer to applicable tenancy law where relevant and collect evidence that supports your complaint.[1]

  • Gather evidence: photos, inspection reports, email correspondence.
  • Inform the landlord in writing and set a deadline.
  • Note deadlines: keep records of correspondence and any appeal deadlines.
Detailed documentation increases your chances of success in appeals.

Appeal or complaint – what is the difference?

An appeal is usually an out-of-court reaction to the landlord; a formal complaint can mean initiating proceedings with a court or authority. Different procedural rules apply for court actions.[2]

Respond in time; missed deadlines can lead to loss of rights.

FAQ

When can I appeal an energy certificate?
If the certificate is incorrect or incomplete; notify the landlord and document defects.[1]
What evidence improves my chances?
Photos, expert reports, correspondence and witness statements are useful and should be collected.
Where do I file a formal complaint?
Formal complaints can be filed at the district court or via JustizOnline.[3]

How-To

  1. Gather all relevant documents and photos.
  2. Write a formal defect notice to the landlord and set a deadline.
  3. Seek legal advice or tenant support organizations if needed.
  4. Observe deadlines for appeals and court actions.
  5. File a complaint at the competent district court if the landlord does not respond.[3]
  6. Keep copies of all documents for your case.
Keep correspondence and evidence stored securely.

Key Takeaways

  • Early documentation protects your rights.
  • Strictly observe legal deadlines.
  • Official bodies and courts provide formal resolution paths.

Help and Support


  1. [1] RIS - Mietrechtsgesetz (MRG)
  2. [2] Justiz.gv.at - Courts and Procedures
  3. [3] JustizOnline - Forms and E-Services
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Austria

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.