Key Handover & Meter Readings: Tenant Rights Austria
As a tenant in Austria, clear rules for key handover and meter readings are important because they are often sources of dispute during move-in and move-out. This guide explains in plain language which rights and obligations you have, how to document meter readings correctly, which deadlines apply and which pieces of evidence are useful. It also shows how to report defects, what handover protocols should look like and when legal or court steps may become necessary. The guidance is oriented to the rental law framework and practical templates so you are prepared and can protect your interests. Read the steps for your own documentation, common mistakes when reading meters and how to respond to unclear claims.
What you need to know about key handover and meter readings
When handing over keys and reading meters, tenants and landlords often face misunderstandings. Important basics are clear documentation, joint readings or photographic evidence, and written handover protocols. Legal provisions are found in the rental law framework and in the Civil Code; district courts handle disputes.[1]
Before moving in
- Read and record meter readings together with the landlord during handover.
- Take photos of meter displays and save them securely.
- Have a handover protocol signed that records meter readings, the meters and any defects.
When moving out
- Read final meter readings together, photograph them and note them in the protocol.
- Have key return and handover confirmed in writing.
- Document damages, take photos and notify defects immediately if needed.
If the landlord claims payments from meter readings, back payments or damages, collect evidence: photos, protocols, repair receipts and handover records. For unclear claims you can consider legal steps or mediation through the court system.[2]
Rights, obligations and deadlines
Tenants must inform landlords of obvious defects and allow access for readings if appointments are reasonably announced. Landlords must provide the apartment in contractual condition and supply functioning meters. Deadlines for claims or terminations are regulated by law; inform yourself early about rights and timelines and observe deadlines to avoid disadvantages.[3]
FAQ
- Who is responsible for the meter reading at move-in?
- As a rule, tenants and landlords document meter readings together at handover; without proof, responsibility can be disputed.
- Can landlords enter the apartment without an appointment to read meters?
- No, landlords must announce appointments in good time and may not enter unannounced; otherwise this may infringe on privacy.
- What if the landlord demands back payments?
- Collect documents, protocols and photos, request a detailed accounting and consider legal steps or mediation before court.
How-To
- Photograph all meter readings immediately at handover and store the images securely.
- Record date and time of the reading and the names of all present in the handover protocol.
- Have key handover and the condition of the apartment confirmed in writing.
- Keep protocols, photos and receipts until the matter is finally resolved.
Help and Support / Resources
- [1] Mietrechtsgesetz (MRG) - RIS
- [2] Bezirksgerichte und Verfahren - Justiz.gv.at
- [3] Formulare und elektronische Einreichungen - JustizOnline
