Sample Letter: Small Repairs for Tenants in Austria

As a tenant in Austria, small repairs are part of everyday life — from dripping taps to faulty door locks. This article explains in clear language when you may act yourself, which costs are common and how to write a legally sound sample letter to your landlord. You will learn how deadlines and repair rights work, which records are important and when to involve a professional or the court. The guidance helps you avoid conflicts and offers practical phrasing you can use or adapt directly. Documentation, meeting deadlines and friendly communication increase the chances of a quick solution. At the end you will find a sample letter, FAQ and a step-by-step guide.

When may the tenant carry out small repairs?

Generally, the tenancy agreement specifies which repairs the tenant must carry out and which are the landlord's responsibility. Typical small tasks such as replacing a seal, minor silicone joints or changing light bulbs are often the tenant's duty, unless the contract states otherwise. For questions about legal foundations and the extent of obligations, excerpts from the Mietrechtsgesetz may be helpful.^[1]

Sample Letter: How to phrase your request

A clear sample letter helps avoid misunderstandings. Briefly state the problem, the location in the apartment, suggested times for access and a deadline for a response. Show willingness to cooperate but also explain possible next steps if there is no reply.

Example text

Dear Ms./Mr. [Landlord Name],
I am writing to report the following defect in the apartment [address, unit number]: [short description of the defect]. Please repair this by [date]. I am available for questions and to arrange an inspection at [phone/email].
Sincerely,
[Your Name]

Practical steps and documentation

• Document photos and dates (document) as evidence of the defect and condition.
• Send a written notice to the landlord and record receipt (mail).
• Only perform small DIY repairs if allowed by the lease and costs are reasonable (repair).
• Set an appropriate deadline and note timelines (deadline).

When to involve a professional or the court?

If the landlord does not respond or refuses repairs, the next step is often a demand for remedy using the sample letter and, if the deadline fails, commissioning a professional at the landlord's cost. In persistent cases, court clarification at the district court may be necessary.^[2]

FAQ

Can I pay for repairs myself and later claim reimbursement from the landlord?

After a reasonable deadline and if the landlord failed to act, you can document costs and seek reimbursement; always check the tenancy agreement first.

What is a "reasonable" deadline?

It depends on urgency: for water damage, a few days; for a sticking door perhaps 1–2 weeks.

Can the landlord require access to the apartment for repairs?

Yes, the landlord may request an inspection or repair appointment but must give reasonable notice and respect privacy.

How-To

1. Check the lease and note relevant deadlines (deadline).
2. Document the defect with photos, dates and descriptions (document).
3. Send a sample letter to the landlord by registered mail or email and set a response deadline (mail).
4. If necessary, hire a professional and keep all invoices (repair).
5. If unresolved, consider filing a claim at the district court (court).

Help and Support / Resources

• [1] RIS - Legal Information System of the Republic of Austria
• [2] Justiz.gv.at - Information on Courts
• [3] JustizOnline - Forms and Services

1. [1] RIS - Mietrechtsgesetz (MRG)
2. [2] Justiz.gv.at - District Courts and Procedures