Tenant Documents & Data Privacy in Austria
As a tenant in Austria, you will often face questions about data privacy and screening when moving in or during credit checks. Landlords or property managers commonly request proof of income, references from previous landlords, or ID copies. It is important for tenants to know which documents are legally permissible and how personal data must be protected. This article explains what information landlords may request, which documents you can safely provide, and how to minimize sensitive data. You will receive practical tips on handling requests, information on retention periods and documentation, and concrete steps if unlawful data is demanded. This helps tenants keep their rights and privacy better in view.
Which documents are permitted?
- Proof of income (pay slips or employer confirmation)
- Proof of rent payments or bank statements as payment evidence
- Identity verification (show ID or a certified copy)
- Reference or confirmation letter from a previous landlord
- Consent form for a credit check (only with consent)
Permitted data is usually limited to information necessary for the rental decision.
Which data is not permitted?
- Account balances or bank access details beyond what is necessary
- Health data, religion, or political views
- Questions about family planning or sensitive private matters without legal basis
Provide only documents that are factually justified and proportionate.
How to share documents securely
Before sending documents, check the specific purpose, request a short written justification, and redact unnecessary details (e.g., account numbers except as payment proof). Prefer personal handover or encrypted channels and avoid sending sensitive files via unencrypted email.
- Request a written purpose for each data request
- Redact unnecessary information on copies
- Hand over ID in person when possible and avoid giving originals away
- Document handover (date, time, recipient)
Thorough documentation helps resolve later disputes.
What to do if unlawful requests occur?
First request a written justification and point out data protection limits. If the landlord still asks for unlawful information, set a deadline for providing only permissible documents and document all communications. Consider legal steps or contact a tenant association. You can consult applicable laws[1] or check electronic court filings via JustizOnline[2].
Keep copies of all sent and received documents.
FAQ
- Which personal data may a landlord request?
- A landlord may only request data necessary and proportionate to decide on the tenancy; special categories of personal data are generally not permitted.[1]
- Do I have to provide ID copies?
- You must show your ID for verification; copies are allowed only with legitimate interest and should be redacted where possible.
- Where can I turn if a landlord requests unlawful data?
- Document the request, ask for written reasons, contact a tenant association, or consider filing court documents via JustizOnline.[2]
How-To
- Collect only the required, justified documents.
- Ask for a written purpose and a deadline for the request.
- Redact unnecessary details and hand over ID in person when possible.
- Document delivery and keep secure copies.
- If problems persist, consider legal action or tenant representation.
Help and Support / Resources
- RIS - Legal Information System of the Federal Government
- Justice - Information on Courts and Procedures
- JustizOnline - electronic forms and submissions
