Tenant Documents in Austria — What to Keep
As a tenant in Austria you may often wonder which documents are necessary when starting or changing a tenancy. This text explains clearly and practically which proofs landlords may request, which records are relevant for rent, operating costs, heating and internet and how to securely document receipts, statements and correspondence. You will learn which formal requirements apply, how long to keep documents and which rights and obligations arise. There are also notes on how to respond to uncertainties and which steps are sensible in disputes over operating costs or rent claims. The aim is to empower you and provide legal certainty when handling rental documents.
Which documents does a tenant need?
When moving in and during the tenancy you should have the following documents ready:
- Lease agreement (rent): complete contract with signatures and agreements on rent and service charges.
- Payment proofs (payment): bank statements, transfer receipts or receipts for paid rent.
- Operating cost statements: annual statements and underlying calculations.
- Heating cost statements (heating): individual statements and consumption records.
- Internet contract and invoices: proof of contract duration, costs and payments.
- Correspondence and evidence: emails, photos of damage, handover protocols and meter readings.
Formal requirements and deadlines
In some cases formal requirements apply, for example for terminations or rent increases; observe deadlines and required proofs.[1]
Recommendation: keep records for at least 3 years, longer if disputes are ongoing.
What to do in case of discrepancies?
If statements or claims are unclear, request written explanations and present your evidence. For serious disputes you can consider legal action or contact a mediation body.[2]
FAQ
- Which documents must I provide at the start of the tenancy?
- Typically ID, signed lease agreement, bank details for the deposit and, if applicable, proof of income.
- How long should I keep records?
- At least three years; in disputed claims longer until the matter is resolved.
- Who decides in a dispute over operating costs?
- Initially landlord and tenant clarify; otherwise the district court decides. You can use forms via JustizOnline.[3]
How-To
- Check the lease for details on rent, service charges and responsibilities.
- Collect all payment proofs and organize them chronologically.
- If discrepancies arise, send a written request for clarification and consider legal steps if necessary.
Help and Support / Resources
- RIS - Legal Information System of the Federal Government
- Justiz.gv.at - Information on courts and procedures
- JustizOnline - Electronic forms and submissions
