Tenant Guide: Housing Quality & Health in Austria

As a tenant in Austria, housing quality and health are important for daily life. Many tenants wonder how to recognize and report mold, dampness or possible asbestos hazards correctly without getting into conflict with landlords. This guide explains in plain language which rights and duties tenants have, which quick steps help with visible mold, how to document damage and which authorities or forms may be relevant. The checklist at the end helps you proceed systematically and reduce risks. The aim is to provide practical advice so that you can live safely and healthily as a tenant. Read on for concrete steps.

What tenants should watch for

Tenants should regularly check living spaces for signs of dampness, mold or structural defects. The Mietrechtsgesetz (MRG) and the General Civil Code regulate in Austria which minimum standards of housing quality apply and how defects should be handled^[1]. For major disputes, the district court is responsible^[2], and some procedures are available through online services^[3].

Mold and dampness

Mold often arises from moisture, insufficient ventilation or structural damage. Early detection and documentation protect your health and your rights as a tenant.

• Check skirting boards, corners and window reveals for visible mold.
• Note any odors or new stains on walls and ceilings.
• If possible, measure relative humidity in problematic rooms.
• Photograph and date findings for later evidence.

Asbestos in older buildings

In older buildings, asbestos-containing materials can be present, especially in insulation, tile adhesives or pipe coverings. Asbestos is dangerous when fibers are released.

• Do not touch or damage suspected materials yourself.
• Inform the landlord and request a professional inspection and removal.

What to do if problems occur

If you discover defects, follow a clear process: inform, document, respect deadlines and, if necessary, consider legal steps. Good documentation increases the chances of a satisfactory resolution.

• Contact the landlord promptly and describe the problem.
• Send a written defect notice with a deadline for repair.
• Collect evidence: photos, measurements, dates and witness statements.
• Observe legal or contractual deadlines for notices and repairs.

Checklist

• Photograph damage immediately and note date and time.
• Send a written defect notice with a reasonable deadline.
• Check whether immediate safety measures are necessary.
• Document all contacts with landlords or contractors.

FAQ

Who pays for mold removal?

Generally the landlord is responsible for structural causes; notify them in writing and document the damage.

What should I do if I suspect asbestos?

Do not touch the material, inform the landlord immediately and request a professional inspection.

Can I reduce the rent?

In case of significant impairment of housing quality a rent reduction may be possible; check the conditions and document the defect carefully.

How-To

1. Document the defect with photos, date and a short description.
2. Inform the landlord in writing and set a reasonable deadline for repair.
3. Keep records of conversations and collect all replies and appointments.
4. If no solution is found, consider filing a complaint at the district court or taking legal action.

Help and Support / Resources

• RIS – Legal Information System of the Republic of Austria
• Justiz.gv.at – Information on courts and procedures
• JustizOnline – Forms and e-services

1. [1] RIS – Mietrechtsgesetz (MRG)
2. [2] Justiz.gv.at – Courts and jurisdictions
3. [3] JustizOnline – Electronic forms and services