Tenant Rights Austria: Avoid Repayments
Tenants in Austria often face questions about repayment claims, security deposits or repair costs. This guide explains in plain language which rights and obligations you have as a tenant, how the Mietrechtsgesetz (MRG)[1] works and when landlords may request repayments. You will learn which receipts and deadlines are important, how to distinguish legitimate from illegitimate claims and which steps make sense in a dispute. The text also shows practical inspection checklists, documentation tips and ways to settle matters out of court before litigation. The goal is to make you more confident in dealing with repayment claims and to avoid unnecessary costs. If necessary, we name deadlines, authorities and sample letters for objections and lawsuits.
What to check now
Before responding to a claim, check these points carefully and note all relevant data. Pay special attention to the lease, handover protocols, payment receipts and written agreements with the landlord.
- Check deadlines in the lease and for legal objections.
- Gather evidence: bank statements, receipts, photos and handover records.
- Document defects and necessary repairs with dates and communication.
- Request a clear, written breakdown of the claim from the landlord.
If the claim is unclear or large, respond in writing and within the deadline. Point out missing evidence and offer to clarify matters together. Keep copies of all letters and proofs.
Concrete steps in a dispute
If no agreement is possible, check the jurisdiction of the district court[2] and the possibility of a complaint or lawsuit. Often mediation or legal advice helps first.
Rights regarding deposit deductions
The landlord may only deduct justified costs from the deposit. Disputed deductions should be formally objected to and substantiated with evidence.
FAQ
- Who can file a repayment claim?
- The landlord can generally assert costs if they can prove damages or unpaid amounts.
- What deadlines apply?
- Deadlines may be in the lease; statutory deadlines for repayment claims depend on the specific case and the MRG.
- What if a claim is unjustified?
- Document your objection in writing, gather evidence and seek out-of-court settlement or legal advice.
How-To
- Check deadlines and the exact amount claimed immediately.
- Gather all relevant receipts and photos.
- Contact the landlord in writing with specific questions and a deadline.
- If necessary, file a formal objection or lawsuit.
Help and Support
- Contact: JustizOnline (forms and e-forms)
- Laws: RIS – Mietrechtsgesetz (MRG)
- Courts: justiz.gv.at information on jurisdiction
