Tenant Rights: Internet, TV and Parking in Austria
As a tenant in Austria you may have questions like: Can the landlord charge extra for internet, television or a parking space? Which costs are permitted, what does the lease say, and what steps help if you feel treated unfairly? This article clearly explains the rules for internet, TV and parking agreements, what tenant rights exist and how to act in everyday situations. You will learn how to assess additional services legally, when a written agreement is necessary, and how to manage installations or technician access. We also show how to document claims, which deadlines matter and which authorities or courts are responsible.[1]
What rights do tenants have?
Whether a landlord may demand or charge for internet, TV or a parking space depends mainly on the lease and statutory provisions. Services that are clearly agreed may be charged; unclear clauses are often contestable. For central tenancy law questions we refer to the Mietrechtsgesetz and the ABGB.[2]
- The landlord may charge a fee if this is expressly stated in the contract.
- A flat extra charge for internet or TV is only permitted with a clear agreement.
- Separate fees can be agreed for parking spaces, which must be transparent.
Access and installation
Technician access and installations affect data protection and privacy; the landlord must announce access arrangements and appointments in good time. Unannounced entry is only allowed in emergencies; otherwise access should be arranged in writing.
If something goes wrong
In case of unjustified charges, faulty installation or disruptions, document the time, nature of the problem and all communications. Request clarification from the landlord in writing; if this fails you can consider legal options and, if necessary, file a claim at the district court.[3]
FAQ
- Can the landlord add internet costs to the rent?
- Yes, if it is clearly stated in the lease; hidden or surprising fees are not permitted.[1]
- Can the landlord rent a parking space separately?
- Yes, a dedicated parking space can be regulated separately; check your contract and the amount of the fee.[2]
- What if the landlord sends technicians without notice?
- Request written notice; if problems occur, document everything and contact the competent authority or the district court.[3]
How-To
- First check your lease for clauses on internet, TV and parking.
- Gather evidence: contracts, invoices, photos and emails.
- Contact the landlord in writing and request clarification.
- If that is not enough, file a claim at the district court or use JustizOnline forms.[3]
Help and Support
- RIS – Legal Information of the Federal Government
- Justiz.gv.at – Government and court information
- JustizOnline – electronic forms
