Broken Window: Who Pays as a Tenant in Austria
As a tenant in Austria, a broken window can appear suddenly and raise questions about liability and repair costs. Often the answer depends on the cause and your rental agreement: was it tenant fault, an accident, vandalism or construction defect? This article explains clearly when tenants must pay, which landlord duties exist under the Mietrechtsgesetz (MRG) and how to report damage, secure evidence and assert claims with insurers or the landlord. We provide concrete steps for quick repair, documentation tips and notes on deadlines and possible cost coverage in Austria.
What applies to a broken window?
In general, the cause of the damage determines liability: if the tenant caused it, they are usually liable; for wear and tear, structural defects or missing maintenance the landlord may be responsible. See landlord duties under the Mietrechtsgesetz §3.[1] For disputes about costs or responsibility, the district court is often the first point of contact.[2]
If the tenant is at fault
- Cover repair costs and keep receipts.
- Contact your liability insurance quickly, as it may cover costs.
- Photograph the damage, note the time and list witnesses.
If the landlord is responsible
- Ask the landlord to carry out the repair; maintenance obligations may apply.
- Give the landlord a reasonable deadline to fix the issue.
- Clarify claims and receipts for any cost coverage.
FAQ
- Who pays if a stone breaks the window?
- If an external damage (e.g. stone throw, vandalism) occurred, the perpetrator's liability insurance or the building insurance may cover it; otherwise the perpetrator usually pays.
- What should I do immediately if the window breaks?
- Photograph, secure the damage, inform the landlord and consider a police report for third-party fault.
- What deadlines apply for repairs?
- Urgent repairs should be handled quickly; for regular maintenance set a reasonable deadline and enforce it legally if necessary.[3]
How-To
- Photograph the damage immediately and document it in writing.
- Inform the landlord in writing (email or registered letter) about the damage.
- Set a short deadline for a temporary and then permanent repair.
- Collect receipts and check claims with insurers or the party responsible.
Key Takeaways
- Good documentation improves chances of cost reimbursement.
- Prompt notification to landlord and insurer matters.
