End Cleaning & Deposit: Tenant Rights in Austria
As a tenant in Austria, you want to know who pays for end cleaning and how the security deposit is handled correctly. This article explains clearly and practically when landlords may make deductions from the deposit, which documents help you dispute unjustified claims, and what steps you can take if repayment is delayed. We list common points of dispute, show how to distinguish damage from normal wear and give tips on official forms and legal options. The information is easy to understand and aimed at tenants dealing with move-outs, handovers or deposit disputes in Austria.[1]
Who pays for end cleaning?
Whether the tenant must pay for the end cleaning depends primarily on the rental agreement. If the contract explicitly requires professional end cleaning, the landlord can claim the costs provided the clause is not unreasonable. If there is no such agreement, the landlord may only expect reasonable cleaning; normal wear and tear is not grounds for high cleaning fees.
What counts as normal wear and tear?
Normal wear and tear includes light signs of use, small scratches or faded areas caused by everyday use. Deep damage, heavy soiling or damage to fixtures may be the tenant's responsibility and justify deductions from the deposit.
Deposit: retention, deductions and repayment
The security deposit secures the landlord against outstanding rental claims and the cost of repairing damage. After the tenancy ends, the landlord must examine and justify legitimate claims before withholding amounts. Blanket or undocumented deductions are not permitted. Request a written statement with specific items and evidence.
- Take photo documentation of all rooms and meter readings
- Request and sign a handover protocol
- Ask for a written breakdown with detailed items
- Contact the landlord and clarify deadlines if needed
When is a deposit account required?
In Austria it is common to agree on a rental deposit. Whether a separate deposit account is required depends on contractual agreements and legal provisions. Check your rental agreement and request account information or proof of how the deposit is held if in doubt.
FAQ
- Who pays the end cleaning if nothing is stated in the contract?
- If there is no contractual regulation, the tenant only has to pay for excessive dirt or damage; normal wear and tear is not included.
- When can the landlord deduct from the deposit?
- The landlord may deduct for proven damage or outstanding claims but must justify and document these deductions.
- How can I claim my deposit back if the landlord does not pay?
- First request a written statement and set a deadline; if repayment does not occur, you can sue at the district court or seek mediation.
How-To
- Collect documents and photos: Take photos of all rooms, damages and meter readings.
- Request a written breakdown: Ask the landlord for a detailed written overview of possible deductions.
- Set a deadline: Give a clear deadline for repayment and the submission of evidence.
- Contact the landlord: Try to reach an amicable solution through communication.
- Take legal action: If necessary, file a claim at the district court or use mediation services.
Help and Support
- [1] RIS - Legal Information System of the Republic
- [2] Austrian Ministry of Justice - Court Information
- [3] JustizOnline - Electronic Forms and Services
