Objection & Complaint: Documents for Tenants in Austria

Maintenance & repair duties (MRG §3) 2 min read · published September 10, 2025
As a tenant in Austria, it is important to know which documents to collect and how to file an objection or complaint about missing repairs under MRG §3 correctly. This text explains step by step which pieces of evidence are helpful, how to prepare formal letters and where you can file a complaint. The guide is aimed at tenants without legal background and gives clear advice on deadlines, documentation and competent authorities. At the end you will find a short FAQ, a practical how-to for filing and links to official forms and legal texts so you can pursue your right to maintenance and repair in a factual and effective way.

Which documents you need

When filing an objection or complaint due to omitted repairs, clear evidence helps to support your claim. First check the lease and the maintenance obligations under MRG §3 [1].

  • Copy of the lease agreement
  • Correspondence with the landlord (emails, letters)
  • Photos or videos of the defects
  • Estimates, repair bills or confirmations from tradespeople
  • Payment receipts for rent and proof of payments
Detailed documentation increases your chances of success.

How to file an objection or complaint

Start with a formal defect notice to the landlord and set a reasonable deadline for remediation. If there is no response, you can file a complaint with the competent district court or initiate court proceedings. For court submissions, forms and guidance are often available via JustizOnline [2].

Respond to legal correspondence within deadlines.

Deadlines and form

Deadlines can vary depending on the matter and court. Submit documents in an organized way, state the defect clearly, the date of notification and the remedy requested. Always keep a copy of everything you send.

FAQ

What is the deadline to file an objection?
The deadline depends on the matter; court letters often set short deadlines. Check the specific letter and act promptly.
What evidence is most important?
Photos, dates, witnesses, written defect notices and invoices are crucial to show the urgency and extent of the damage.
Where do I file the complaint?
First with the landlord; if there is no response, with the competent district court or via JustizOnline for court procedures.

How-To

  1. Collect all relevant documents and evidence.
  2. Draft a clear defect notice with a deadline addressed to the landlord.
  3. Note all dates and observe set deadlines.
  4. File the complaint in writing with the competent district court if necessary.
  5. Attach proof such as photos, invoices and correspondence.
  6. Seek professional advice or legal information if unsure.

Help and Support / Resources


  1. [1] RIS - Legal Database
  2. [2] JustizOnline - eForms
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Austria

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.