Reporting Changes: Tenant Duties in Austria
When and what to report?
As a tenant you should report changes to the apartment and any defects in writing as soon as possible. The Tenancy Law governs landlord and tenant duties and which steps make sense.[1]
In most cases, defect reports are a prerequisite for tenant rights.
How to report correctly
Correct reporting reduces misunderstandings and improves the chance of quick remediation.
- Report in writing promptly and set a deadline.
- Use email and registered mail so delivery can be proven.
- Attach photos and receipts; document date and location.
- Keep landlord contact details and conversation notes.
Keep all messages and receipts organised.
Under the MRG (maintenance duty) the landlord is often responsible for repairs; in urgent cases tenants may act short-term but should clarify costs and consent in advance.[1]
Costs without the landlord's consent can be risky.
What to do if there are delays?
- Document deadlines and send reminders.
- Keep invoices and partial payments separate and evidenced.
- If inaction continues, inform the district court or consider legal action.[2]
Do not miss responses to legal notices; deadlines are tight.
Preserving evidence
Good evidence preservation strengthens your position in disputes.
- Photos with date and time.
- Note witness names and statements.
- Collect invoices and cost estimates.
FAQ
- How quickly must I report a defect?
- Report defects in writing as soon as possible and set a reasonable deadline for repair.
- Can I carry out repairs myself and deduct costs?
- Only in urgent cases or by agreement; document everything and keep receipts.
- What if the landlord does not respond?
- Send registered mail, document deadlines and consider legal steps at the district court.[2]
How-To
- Describe the defect in writing and attach photos.
- Send a formal request by registered mail.
- Set a clear deadline for remediation.
- If necessary, file documents with the district court or use online forms.[3]
Key takeaways
- Respond quickly and document deadlines.
- Secure evidence such as photos and invoices.
- Use official channels if the landlord does not act.
