Security Deposit and Final Cleaning for Tenants in Austria
As a tenant in Austria, you often face questions about final cleaning and returning the security deposit. This practical guide explains step by step which obligations exist when moving out, which final cleaning costs are justified and how to ensure your deposit refund. I describe typical deadlines, which receipts and photos are useful and how to act in a dispute with the landlord. The language is deliberately simple so that readers without legal background understand their rights and obligations under MRG[1]. At the end you will find a checklist, FAQ and a short guide to filing claims in court or with the conciliation office[2].
What tenants need to know about the security deposit
The security deposit serves the landlord as protection against damage or outstanding claims. Many rental contracts specify the amount; check the contract carefully and request a written explanation if unclear.
- Deposit amount (deposit): Several months' rent is common; check the contract for different rules.
- Receipts and handover protocol (evidence): Photos, receipts and a detailed handover protocol protect your claims.
- Interest: Find out whether the deposit accrues interest and how interest is calculated.
Detailed documentation increases your chances in disputes.
Final cleaning and billing
Final cleaning does not always mean a full renovation. Commonly required are cleaning and removal of personal items and fixing damage beyond normal wear and tear. Clarify in writing which standards apply.
- Standard cleaning: Bring floors, sanitary facilities and windows to handover standard.
- Special soiling: Removing stubborn stains or mold may be charged additionally.
- Check invoices (deposit): If the landlord requests invoices for cleaning companies, ask for proof.
Do not commission unnecessary cleanings without written confirmation from the landlord.
How to demand your deposit back
Proceed systematically: document the handover condition, request the refund in writing and set a reasonable deadline. If the landlord does not respond, consider legal steps.
- Written demand (notice): Send a formal payment request with a deadline and supporting documents.
- Set a deadline (within 30 days): Give a clear deadline for repayment and indicate possible legal steps.
- Legal action: If refusal continues, you can file a claim at the district court or call in conciliation services.
If the landlord does not pay, a claim can be brought before the district court.
FAQ
- How quickly must the deposit be returned?
- There is no fixed statutory deadline for all cases; however, the refund should occur within a reasonable time after final accounting.
- Who pays for the final cleaning?
- In principle, the tenant is responsible for final cleaning unless the contract states otherwise; excessive costs must be evidenced.
- Can the landlord withhold costs without receipts?
- No, deductions from the deposit must be verifiable and supported by invoices or estimates.
Anleitung
- Collect photos and documents: Create a handover protocol and photograph all relevant areas.
- Send a written demand: Request the deposit refund with supporting documents and a clear deadline.
- Consider legal steps: If necessary, file your claims at the district court or use conciliation services.
Hilfe und Unterstützung / Ressourcen
- [1] RIS – Legal Information System of the Federal Government
- [2] Justiz.gv.at – Information on courts and procedures
- [3] JustizOnline – Electronic forms and submissions
