Tenant: Application Documents & Errors in Austria

As a tenant in Austria you often need precise documents when filing an application concerning maintenance or repair obligations. This text explains which documents to collect, how to observe deadlines and how to avoid common mistakes. I describe clearly which photos, correspondence with the landlord, invoices and medical certificates are useful, how a defect report should be structured and when legal steps become reasonable. The guidance is based on the Tenancy Law (MRG §3)^[1] and on practical procedures before the district court^[2] and in communication with property management. At the end you will find FAQs, a step-by-step guide for the application and links to official Austrian agencies. Use checklists to document evidence without gaps. Timely action protects your rights and eases communication with landlord and court.

Which documents are required for an application?

For an application regarding maintenance or repair obligations a clear and complete documentation is decisive. Collect evidence systematically and label files with date and location.

• Photographs of the damage with date and location.
• Correspondence with the landlord (emails, letters, SMS).
• Invoices, estimates and proof of payment.
• Defect report or move-in report.
• Medical certificates for health-related damage (if needed).

Common mistakes

Many cases fail not because of the law but due to formal errors or incomplete evidence. Pay attention to completeness and deadlines.

• Not observing deadlines or reporting damages too late.
• Unclear or missing photos as evidence.
• Missing invoices or unclear payment receipts.
• Only verbal communication without a record.
• Incorrect or incomplete forms when applying.

What to do if repairs do not happen?

If the landlord does not respond, follow a structured process: set a deadline, document and possibly consider legal steps.

• Set a precise deadline and request remedy in writing.
• Secure all receipts and continue documenting further damage.
• If no response, consider filing a complaint or lawsuit at the district court.

FAQ

Which deadline applies under MRG §3?

The deadline depends on the defect and the underlying obligation; often immediate reporting is required.

Can I deduct costs from the rent?

Under certain conditions yes, but only after sufficient documentation and if the landlord does not respond.

Which authority do I contact in case of dispute?

First contact the landlord and property management; if necessary, file a lawsuit at the district court.

How-To

1. Collect photos, invoices and correspondence.
2. Draft a dated informal letter with a deadline to the landlord.
3. Wait for the set deadline and document the response.
4. If unresolved, file a complaint or lawsuit at the district court.

Help and Support / Resources

• RIS: Collection of Austrian laws
• Justice Austria: Information on courts
• JustizOnline: Forms and e-services

1. [1] Tenancy Act (MRG) — RIS
2. [2] Information on district courts — Justice