Tenant Documents for Platform Rentals in Austria
As a tenant in Austria, it is important to know which documents are required for short- or long-term rentals via platforms, what obligations exist for maintenance and repairs, and how to secure your evidence. This text explains clearly which documents landlords may request, what rights you have for defects and repair needs under the Tenancy Law, and how to document contacts, deadlines and proof. The information helps avoid disputes or be prepared when speaking with landlords or authorities. At the end you will also find how photos, invoices and written defect reports serve as evidence and when going to the district court makes sense.
What to prepare
- Copy of the lease agreement
- Payment receipts (rent receipts)
- Invoices and receipts for repairs (repair invoices)
- Photos of defects as evidence (evidence)
- Written defect reports with date and deadlines (deadline)
- Communication log with the landlord (record)
- Contact details of relevant witnesses
Repair and maintenance obligations
Under tenancy law, the landlord is generally obliged to keep the rental property in a usable condition; minor maintenance may depend on the contract. Report defects immediately in writing and, if necessary, request a deadline for remedy. Refer to statutory rules in complex cases and note all landlord responses.[1]
If the landlord does not act, continuously document damage, costs and communications. In cases of health hazards or uninhabitability, immediate notification or rent reduction may be considered.
FAQ
- Which documents can the landlord request for platform rentals?
- Landlords can typically request proof of identity, a copy of the lease and payment records; extensive or unusual demands should be reviewed.
- What should I do if repairs are not carried out?
- Report the defect in writing, set a reasonable deadline for the landlord and secure photos and receipts; if inaction continues, consider legal steps.
- How long should I keep all documents?
- Keep leases, payment receipts and defect reports for at least 3 years, preferably longer until all claims are resolved.
How-To
- Collect: Put all contracts, payment receipts and photos into one file.
- Report defect: Send a written defect notice with date and deadline to the landlord.
- Document: Keep a log of all contacts and responses.
- Wait the deadline: If no remedy is provided, check counseling or file at the district court.[2]
- Seek help: Contact advisory services or use JustizOnline forms for filings.
Help and Support
- [1] RIS - Tenancy Law (MRG)
- [2] Justice - Courts and Competences
- [3] JustizOnline - Forms and Submissions
