Tenant Duties: Heating, Water, Electricity in Austria
As a tenant in Austria it is important to know who pays for heating, water and electricity and which duties landlords and tenants have in the lease or under the MRG[1]. This guide explains step by step how cost allocation, operating costs and necessary repairs are regulated, when notifications to the landlord are required and which deadlines apply. It contains practical advice for documentation, communication and the route to a district court complaint[2] if problems cannot be resolved amicably. The aim is to give you as a tenant clear actions so you can avoid costs and assert your rights in Austria.
Who pays heating, water, electricity?
Cost allocation depends on the contract and the type of system. In general:
- Heating (heating): For central systems the landlord often bears the costs for operation and major repairs.
- Water (water): Pipe and connection repairs to the main supply are usually the landlord's responsibility.
- Electricity (payment): Ongoing electricity costs for the rented area are normally paid by the tenant; communal electricity can be charged as operating costs.
Repairs and maintenance duties
Distinguish between small repairs and maintenance. Small repairs are often assigned to the tenant in the lease, while major repairs fall to the landlord.
- Small repairs: Check the lease and collect receipts.
- Defect notice: Report defects in writing immediately and document deadlines.
- Evidence: Take photos, note dates and witnesses.
Communication and deadlines
Factual communication often helps avoid conflicts. If deadlines pass or the landlord does not respond, court action is possible.
- Deadlines: Set deadlines in writing and document them.
- Contact: Supplement phone calls with written evidence.
- Court steps: If repairs are not made, consider a complaint at the district court.[2]
FAQ
- Who pays heating repairs for a central system?
- For central heating, the landlord usually bears the costs for major repairs; small repairs may be assigned to the tenant by the lease.
- Do I have to pay communal electricity as a tenant?
- Communal costs like stairwell lighting can be apportioned as operating costs; private consumption is typically paid by the tenant.
- What should I do if the heating is out for a long time?
- Report the defect in writing, set a deadline and secure evidence; if there is no response, consider legal steps.
How-To
- Step 1: Report the defect in writing to the landlord and set a deadline.
- Step 2: Document photos, invoices and witnesses.
- Step 3: Send reminders and follow-ups by email or registered mail.
- Step 4: If there is no response, consider filing a complaint at the district court.[2]
- Step 5: Court forms and submissions can be made via JustizOnline.[3]
Key Takeaways
- Landlords usually handle major maintenance; tenants may be responsible for minor repairs if agreed in the lease.
- Keep clear documentation and observe deadlines to protect your rights.
- Official procedures are available if informal resolution fails.
