Tenant Objection: Keys & Meter Readings in Austria

Many tenants in Austria face uncertainty when it comes to key handover or reading electricity, gas and water meters. Disputes often arise over responsibilities, incorrect meter readings or missing handover protocols. This article explains in plain language what rights you have as a tenant, which deadlines matter and how to collect evidence if you want to file an objection or complaint. We also consider the legal basis and practical steps so you are prepared, meet deadlines and can follow any procedures before the district court. The goal is to give you manageable steps to resolve conflicts fairly and quickly. If necessary, we also name official contact points and explain how to complete forms or find legal help.

What you can do

Start systematically: collect evidence, note dates and inform the landlord in writing about your objections. A clear process helps avoid misunderstandings later and protects your rights as a tenant.

Documentation and evidence

• Photograph meter readings and dates when moving in or out.
• Keep handover protocols or email communication with the landlord.
• Note names, times and purposes of inspections or meter reading appointments.

Filing an objection: form and deadlines

• Draft your objection in writing and send it by registered mail or email with read receipt.
• State the reason clearly (e.g. incorrect meter reading) and attach photo evidence or protocols.
• Observe statutory or contractual deadlines; respond promptly to landlord replies.

Practical steps for disagreements

• Request a written handover protocol or a correction of the meter readings.
• If defects (e.g. faulty meters) can be proven, request an inspection and possible repair immediately.
• If disputes cannot be resolved, you can seek clarification at the district court and consider legal action.

FAQ

Can I object to a recorded meter reading?

Yes. As a tenant you can object and request that the reading be checked or corrected; document the condition with photos and protocols.

What deadlines apply to objections?

Deadlines may be set in the lease or regulations; act quickly and submit objections promptly to avoid evidentiary problems.

Do I have to appear at the district court if there is a dispute?

In proceedings before the district court you will usually be invited; you have the right to present documents and explain your position.^[2]

How-To

1. Record the date and time of key handover or meter reading immediately.
2. Take photos of meter readings and, if possible, sign a joint handover protocol.
3. Write a formal objection with evidence and send it to the landlord.
4. If necessary, contact official bodies or legal advice before filing a claim.
5. If no agreement is reached, consider filing a claim at the competent district court.^[1]

Key Takeaways

• Documentation is the most important basis for any objection.
• Act in time and respect deadlines to protect your tenant rights.
• Use official contact points for forms and legal information.

Help and Support

• Mietrechtsgesetz (MRG) in the RIS
• Court and procedure information (justiz.gv.at)
• JustizOnline: Forms and e-services

1. [1] RIS - Mietrechtsgesetz (MRG)
2. [2] JustizOnline - Court forms and information