Tenant: Preparing for a Hearing in Austria

Maintenance & repair duties (MRG §3) 2 min read · published September 10, 2025
As a tenant in Austria you will often face decisions that require preparation for negotiations, reminders or court proceedings. This article explains step by step how to gather documents, recognize deadlines, secure evidence such as photos and correspondence, and set realistic goals for talks with the property manager or the court. We explain which obligations landlords have concerning maintenance and repairs, how to serve formal letters correctly and which steps make sense before you consider filing a lawsuit. The language is kept simple so that you as a tenant can understand your rights and act confidently. At the end you will find practical action steps and official contact points in Austria.

What to do before a hearing?

First check your documents: lease, supplements, photos and payment receipts. Note dates and all contacts. If it concerns maintenance or repair obligations, consulting the Mietrechtsgesetz (MRG) can help[1].

  • Documents: Organize lease, payment receipts, emails and photos in chronological order.
  • Repairs: Document defects, notifications to the landlord and deadlines.
  • Deadlines: Note delivery dates, statutory deadlines and court dates.
  • Formal steps: Prepare a reminder, set a deadline and consider registered delivery.
  • Contacts: Collect witnesses, property manager, tradespeople and legal advice contacts.
Keep original receipts and separate copies safely.

Rights on repairs and maintenance

Landlords are often obliged to maintain the property. Document defects and request remediation in writing with a reasonable deadline. If in doubt, the district court may be competent[2].

  • Send a written request to the landlord with a specific deadline.
  • Set a reasonable deadline and note the dispatch date.
  • Secure photos, expert reports and invoices as evidence.
  • If necessary, file a claim with the competent district court or seek advice.
Respond to legal notices within deadlines to avoid losing rights.

FAQ

What should I collect before a hearing?
Lease, payment receipts, photos, correspondence, witness contacts and a chronology of events.
How should I respond to a reminder?
Check deadlines, send a reply or pay outstanding amounts if appropriate; document your steps.
When should I file a claim?
If the landlord does not respond and deadlines expire, learn about court procedures at the district court and online forms[3].

How-To

  1. Check deadlines and prepare an objection or response within the time limit.
  2. Gather all evidence: photos, invoices, emails and witnesses.
  3. Send a formal reminder and set a deadline, ideally by registered mail.
  4. Seek advice from a tenant counseling service or lawyer and keep contact information ready.
  5. If necessary, file a claim with the competent district court and submit all documents.

Key Takeaways

  • Documentation is often decisive for success in negotiations or court proceedings.
  • Respect deadlines: do not miss response or appeal periods.
  • Formal letters and evidence increase the chances of a quick resolution.

Help and Support / Resources


  1. [1] RIS — Legal Information System of the Federal Government
  2. [2] Justiz.gv.at — Information on courts
  3. [3] JustizOnline — Electronic forms and services
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Austria

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.