Tenant Repair Obligations in Austria

Maintenance & repair duties (MRG §3) 3 min read · published September 10, 2025

As a tenant in Austria it is important to know who is responsible for maintenance and repair work and what rights and obligations result from this. This text explains in practical terms what falls under maintenance obligations according to MRG §3[1], how to document defects correctly, which deadlines apply and when the landlord must carry out the repair. You will receive concrete steps for reporting damage, notes on minor repairs and the procedure for delayed maintenance. The aim is that you can assert your rights objectively without causing unnecessary conflict. All recommendations are tailored to the Austrian legal situation and written in language understandable to non-lawyers. Read on for practical sample wordings for defect reports and notes on enforcing rights in court. At the end you will find links to official sources and support services.

What are maintenance and repair obligations?

Maintenance obligations concern measures that ensure the apartment remains habitable. This includes heating, water pipes, electrical systems and load-bearing parts of the building. The Mietrechtsgesetz (MRG) regulates many of these obligations and determines which tasks lie with the landlord and which can under certain circumstances be assigned to the tenant[1].

In most cases basic services are part of the maintenance obligation.

Who pays for what?

  • Minor repairs: Small repairs are often contractually assigned to the tenant, provided a clear cost limit is agreed.
  • Major repairs: For significant damage and renewals the landlord usually bears the costs.
  • Contractual provisions: The lease may contain provisions on minor repairs and reporting obligations that must be observed.
Check your lease for clauses on minor repairs and maximum amounts.

How do I document defects correctly?

Good documentation is often decisive: date, description of the defect, photos and written notification to the landlord create clear evidence. Keep copies of all letters and replies.

  • Photos and date: Photograph the defect immediately and save the date and time.
  • Written notification: Send a precise defect description by e-mail or registered mail and keep delivery receipts.
  • Deadlines: Give the landlord a reasonable deadline for remedy and document this deadline.
Respond to landlord inquiries in good time to protect your rights.

What to do in case of delay or dispute?

If the landlord does not respond or delays the repair, tenants can take appropriate steps: set a deadline, reduce the rent or have necessary repairs carried out at the landlord's expense after prior notice. If in doubt or in more serious disputes, going to the district court may be necessary[2].

FAQ

Who is responsible for heating repairs?
In general the landlord bears the cost of maintaining the heating system; exceptions may be regulated in the lease.
May the landlord enter the apartment without notice?
No, the landlord needs a justified reason and, as a rule, prior notice for inspections or repairs.
Can I reduce the rent if repairs are not carried out?
Yes, in the case of significant impairments to usability a rent reduction can be justified; legal advice is recommended.

How-To

  1. Describe the defect in writing and attach photos.
  2. Send the defect notification by e-mail or registered mail to the landlord.
  3. Set a clear deadline for the landlord to remedy the defect.
  4. If nothing happens within the deadline, announce that you will take measures yourself after the deadline or reduce the rent.
  5. Seek legal advice or tenant association support before taking cost-incurring steps.
  6. If necessary, prepare a lawsuit at the competent district court or use official forms.
Detailed documentation increases your chances of success in disputes.

Key Takeaways

  • The landlord is usually responsible for fundamental maintenance work.
  • Minor repairs may be contractually assigned to the tenant.
  • Documentation and setting deadlines are crucial in disputes.

Help and Support / Resources


  1. [1] RIS - Mietrechtsgesetz (MRG)
  2. [2] JustizOnline - Court Forms
  3. [3] Justiz.gv.at - Court Information
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Austria

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.