Tenant Repairs & Obligations in Austria
Tenants in Austria often face questions when something in the apartment breaks or needs maintenance. This text explains in plain language which maintenance and repair obligations typically apply in rental relationships, how to report defects correctly, which deadlines to observe, and how to secure evidence. It outlines simple steps for reporting, communicating with the landlord, and what to do if repairs are not carried out. The guidance is oriented to the Tenancy Law and usual court procedures, but is written in a practical way so tenants can act promptly.[1]
What applies to maintenance and repairs?
Basically, a distinction is made between minor maintenance, often borne by the tenant, and major repair works, which fall under the landlord's responsibility. The Tenancy Law requires that the apartment remain in a usable condition; important defects in heating, water pipes or structural elements are usually to be remedied by the landlord.[1]
Who pays which costs?
- Minor repairs up to a contractually agreed amount are often the tenant's responsibility.
- Major maintenance works (heating, roof, pipes) are generally to be covered by the landlord.
- For cost allocation, the rental agreement is decisive; check written agreements.
How and when to report?
Defects should be reported immediately and documented: preferably in writing with date, description and photos. Set the landlord a reasonable deadline for remedy (e.g., 14 days for non-life-threatening defects). If there is an urgent danger (e.g., heating failure in winter), inform the landlord immediately and demand prompt remedy.[2]
- Send a written defect notice with date and deadline.
- Collect evidence: photos, videos, witnesses, correspondence.
- For acute dangers, call immediately and confirm in writing afterwards.
If the landlord does not respond
If the landlord does not respond, document unsuccessful contacts and send a second reminder with a short binding deadline. If the repair still does not occur, in certain cases you may reduce the rent or arrange the repair yourself and seek reimbursement. Before taking legally binding action, seek legal advice or file a complaint with the competent district court.[2]
FAQ
- Which defects must I as tenant fix myself?
- Minor repairs and small defects, if contractually agreed; major defects are normally the landlord's responsibility.
- How do I best document a defect?
- Photograph the defect, note date and time, save messages and send a written defect notice to the landlord.
- Can I reduce the rent if repairs are not done?
- In certain circumstances yes; rent reduction depends on the extent of the loss of use and should be well documented.
Anleitung
- Report the defect in writing immediately and set a deadline (e.g., 14 days).
- Collect evidence: photos, videos, witnesses, correspondence.
- Send a follow-up reminder if there is no response and set a deadline.
- Consider legal steps or contact the district court if repairs remain undone.[2]
