Tenant Rights for Noise: Documents in Austria
If excessive noise affects your apartment, clear documentation is essential to enforce your tenant rights in Austria. This guide explains which evidence, forms and logs tenants should collect, how deadlines work and what legal steps are possible. We show how to document noise, what role witnesses and measurements play and what information a proper complaint letter should include. The language is simple so non-lawyers can understand when a claim exists and how to proceed safely. At the end you will find practical templates, links to authorities and tips for talking with the landlord.
Which documents to collect?
- Photos and videos with date, time and location
- Noise log (date, time, duration, type of noise)
- Measurement records (decibel readings, if available)
- Witness statements with contact details
- Correspondence with landlord or property manager
- Medical certificates for health effects
Detailed documentation increases the chances of success in complaints.
How to document?
Create a noise log
Keep a simple log: date, exact time, duration, type of noise and the impact on your daily life.
- Record date and exact time
- Note duration and frequency
- Brief description of the noise source and your perception
Deadlines are important — respond to letters in time.
Photos and measurements
Take photos of situations (e.g. noisy equipment) and save measurement logs from decibel meters or apps.
Witnesses and written communication
Collect written confirmations from witnesses and keep every contact with the landlord.
Rights and possible steps
Under the tenancy law, tenants can assert claims in case of serious disturbances[1]. Common steps are first an informal discussion, then a written request with a deadline, and if necessary a rent reduction or court action.
- Informal discussion and written complaint
- Formal request with a deadline
- Consider and calculate a rent reduction
- File with the district court or mediation body if needed[2]
Early advice can reduce legal risks.
FAQ
- Can I reduce my rent because of noise?
- Yes, under certain conditions a rent reduction is possible. The amount depends on the extent of the impairment and should be documented.
- How long should I keep records?
- Keep documents and evidence at least until the matter is resolved; if in doubt, several years.
- What if the landlord does not respond?
- Send a written reminder, set a deadline and consider legal steps or contact an advisory service if necessary.
How-To
- Document incidents immediately with date, time and evidence.
- Contact the landlord in writing and request remedy with a deadline.
- Observe deadlines and collect replies.
- If necessary, prepare documents for the district court.
