Tenant Rights: Platform Rentals in Austria

Templates & model letters 2 min read · published September 10, 2025
Many tenants in Austria wonder what rules apply to renting via platforms like Airbnb and how they can protect their rights. This article explains in plain language what duties landlords and tenants have, which tenancy law concepts apply here and how a template letter can help resolve issues such as unlawful termination or noise complaints. You will receive practical tips on securing evidence, deadlines and steps in a dispute, including templates for letters to landlords or platform operators. The aim is to empower tenants in Austria so they can act confidently and informed.

What applies to platform rentals?

In short, the assessment of platform rentals often refers to the Mietrechtsgesetz (MRG) and general contract law; relevant legal texts and interpretations should be checked[1]. The tenancy agreement, agreed uses and local permits are decisive. Some cases qualify as permitted subletting, others as contract-breaching use with a risk of termination.

Clear communication with the landlord can prevent many conflicts.

Tenant rights and obligations

  • Payments: Pay rent on time and keep proof of payment.
  • Contract: Check the tenancy agreement for subletting clauses and ask in writing if necessary.
  • Repairs: Report defects and document with photos and correspondence.
  • Deadlines: Observe notice and objection deadlines and react in time.
  • Evidence: Collect guest lists, messages and payment receipts.
In many cases the MRG protects tenants from arbitrary terminations.

Practical steps: sample letter and procedure

  1. First check the tenancy agreement and gather relevant documents and photos.
  2. Draft a factual template letter to the landlord or platform and request clarification or cessation.
  3. If there is no response, contact tenant advice services or legal counsel.
  4. As a last resort, termination proceedings or a lawsuit may be relevant; legal actions are time-sensitive. [3]
Missing deadlines can result in legal disadvantages.

FAQ

Do I need the landlord's permission to rent via a platform?
Usually yes; the tenancy agreement can regulate subletting and without permission legal consequences such as warnings or termination may follow. Check the contract and obtain written consent. [1]
Can the landlord terminate because of short-term renting?
Yes, if the use breaches the contract and the landlord thereby loses legitimate interests. Tenancy law also protects against arbitrary termination; in a dispute the district court decides on the validity of the termination. [2]
What documents help in a dispute with landlord or platform?
Collect the tenancy agreement, messages, payment receipts, guest lists, photos of usage or damage and all correspondence as evidence.

How-To

  1. Document: Collect evidence (photos, messages, payment receipts).
  2. Check: Read your tenancy agreement for subletting clauses.
  3. Write: Use a template letter to inform the landlord or platform in writing.
  4. Advice: Seek tenant advice or legal counsel if necessary.
  5. Escalate: If needed, file a suit or defense at the district court. [2]

Help and Support


  1. [1] RIS – Legal Information System of the Federation
  2. [2] Justice – Information on Courts and Procedures
  3. [3] JustizOnline – Electronic Legal Services
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Austria

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.