Tenant Rights & Repairs in Austria
As a tenant in Austria you often need specific documents when it comes to repairs, defect reports or written applications to the landlord. This guide explains clearly and practically which documents are important, how to report defects correctly and which deadlines apply. It also shows what evidence helps, when the landlord is obliged to repair [1] and how you can respond if repairs are not carried out. The language is simple so you can communicate confidently with landlords, property managers and authorities. At the end you will find checklists, an FAQ and a step-by-step guide for submitting applications. Use the tips to prepare your application, collect photos and invoices and observe the recommended deadlines.
Which documents do you need?
When you report a defect or submit an application, complete evidence is crucial. Collect all relevant documents as early as possible so you can support your claims.
- Rental agreement (including additional agreements)
- Handover protocol or move-in confirmation
- Written defect report with date
- Photos and videos as evidence
- Invoices, cost estimates and receipts
- Proofs of rent payment
How to submit an application or defect report
A clear, dated defect report and complete evidence increase your chances that the landlord will act quickly. Describe the problem factually, attach supporting photos and state the remedy you expect.
- Write the defect report in writing and include the date.
- Attach photos, videos and invoices as annexes.
- Send the report by registered mail or e-mail and keep proof of dispatch.
FAQ
- How quickly must the landlord respond?
- The landlord should respond within a reasonable time; in case of acute hazards immediate remediation is required.
- Can I have repairs done myself and reclaim costs?
- Under certain conditions you can commission repairs and claim reimbursement; document beforehand and seek legal advice if necessary.
- Where do I file a lawsuit?
- For disputes the district court is usually competent in the first instance; for court forms and digital filings use JustizOnline [2].
How-To
- Collect documents: rental agreement, handover protocol, photos and invoices.
- Draft the defect report in writing, include the date and attach annexes.
- Set a reasonable deadline for remediation and document the response.
- If no solution is reached, consider court action and use JustizOnline for filing [2].
