Tenants: Deadlines for Broken Window in Austria
As a tenant in Austria, a broken window pane can quickly raise questions about deadlines, reporting and costs. You may wonder who pays for the repair, whether action must be taken immediately, and what rights apply for temporary glazing. This article explains in plain language which steps tenants in Austria typically should take: how and when to inform the landlord, what deadlines apply for emergency measures or permanent repairs, and when costs are often borne by the tenant or landlord. Notes on documentation, photo evidence and possible legal steps complete the information so affected persons feel more confident and know how to enforce their rights in practice.
What applies to a broken window pane?
In principle, tenancy law (MRG) determines the duties of tenant and landlord; if in doubt, consult the statutory text[1]. It is crucial whether the damage was caused by the tenant, by third parties, or by wear and tear. If the dwelling's habitability is at risk (for example drafts or rain), immediate temporary measures are allowed to limit damage.
Who pays? Cost allocation
- If caused by the tenant, the tenant usually pays the repair costs (payment).
- If caused by third parties, liability insurance of the responsible person or a claim may be relevant (payment).
- For normal wear and tear or age-related breakage, costs are typically borne by the landlord (payment).
- Temporary glazing or short-term repair should be arranged immediately; later the responsibility for costs will be clarified (repair).
Deadlines: When must you act?
- Notify the landlord as soon as possible, within 24 hours (hours) if there is danger or significant damage.
- Emergency measures should be taken immediately; permanent repairs are coordinated with the landlord or within contractual deadlines (deadline).
- Keep invoices and estimates and present them to the landlord within a short period (days).
How-To
- Report to the landlord in writing (file): describe the damage, date and request confirmation.
- Create documentation (evidence): photos, timestamps and witness details, keep all records.
- Arrange temporary glazing or repairs (repair) and keep the invoice.
- Clarify costs (payment): check if tenant, landlord or insurances must pay and obtain written statements.
- If no agreement is reached, consider legal action in time and contact the district court (court)[2].
FAQ
- Who pays for the repair if I accidentally break the pane?
- If you caused the damage, you will usually bear the costs; discuss settlement and invoice reimbursement with the landlord first.
- What should I do immediately after a pane breaks?
- Secure the apartment, report the damage in writing to the landlord and take photos as evidence.
- Can the landlord enter without notice to repair the pane?
- The landlord may not enter without notice; for urgent emergencies they may take justified measures, but deadlines and rights must be respected.
Help and Support
- Mietrechtsgesetz (MRG) – Text of the law (RIS)
- Information on courts and procedures (Justice)
- Forms and e‑services (JustizOnline)
