Tenants: Documents for Applications in Austria

Maintenance & repair duties (MRG §3) 2 min read · published September 10, 2025
As a tenant in Austria you often need a clear list of documents when filing applications — for repairs, rent reduction or dealing with authorities. This article explains which proofs landlords and courts typically request, which documents matter for notifications under MRG §3 (maintenance and repair obligations)[1], and how to meet deadlines and complete forms correctly. You will get a practical checklist, guidance on documenting damage correctly, tips for communicating with your landlord and notes on court options if an agreement cannot be reached. Keep photos, repair notifications by e-mail and payment receipts; this evidence can be decisive in disputes before the district court[2].

Which documents are required?

Depending on the application, landlords, authorities or courts may request different documents. The following list helps compile the most common items.

  • Copy of the tenancy agreement (including addenda)
  • Recent rent payments and bank statements (rent payments)
  • Photos and videos of damage (photo, video)
  • Defect report / repair protocol (repair)
  • Forms, applications or submissions (form, application)
  • Correspondence with the landlord, e-mails and receipts (document)
Keep all e-mails and photos organized and accessible.

How to document repairs and defects

Good documentation makes later steps easier. Note date, time and circumstances, take clear photos and send a written defect report to the landlord.

  • Record date and time when the defect was discovered (deadline)
  • Create photos and short descriptions as evidence (photo, document)
  • Report defects in writing and keep copies of the report (form)
Detailed documentation increases your chances in a dispute.

How-To

  1. Gather all relevant documents: contract, payment records, photos and correspondence.
  2. Check deadlines and respond within the required timeframes.
  3. Complete required forms, attach documents and sign correctly.
  4. Send documents by registered mail or via JustizOnline if court proceedings become necessary[3].
  5. Keep proof of sending and receipt as well as all replies.
Respond to official letters within deadlines to avoid legal disadvantages.

FAQ

What deadlines apply to defect reports?
There is no single deadline for every case; report defects as soon as possible in writing to preserve your rights.
Which pieces of evidence are most important?
Clear photos, date stamps, written defect reports and payment receipts are particularly persuasive evidence.
Can I reclaim repair costs?
In some cases rent reductions or reimbursements may be possible; check the legal situation and document costs carefully.

Help and Support


  1. [1] RIS - MRG §3
  2. [2] Justice - District Courts
  3. [3] JustizOnline - eForms
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Austria

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.