Tenants: Key Handover & Meter Readings in Austria
As a tenant in Austria, key handover and accurately recording meter readings are an important protection: mistakes here can lead to additional charges, disputes about damage, or problems when returning the apartment. This guide explains in plain, practical terms which common mistakes tenants make, how to correctly document meter readings and key handovers, which deadlines to watch, and which pieces of evidence help in a dispute. You will learn how to create handover protocols, use photos effectively, and when it makes sense to request witnesses or written confirmation. The advice is tailored to the Austrian context so you are prepared at move-in, during the tenancy, and at move-out to protect your rights.
Checklist for Key Handover
- Check the number of keys and list all keys in the handover protocol.
- Create a handover protocol with date, time and signatures of both parties.
- Take photos of the door lock, cylinder and keys, especially if damage exists.
- Record deadlines and appointments in writing, such as return times and service deadlines.
Recording Meter Readings Correctly
Mistakes with meter readings often lead to subsequent claims. Tenants should read meters together with the landlord or a representative and document the readings. Note meter numbers, meter readings, date and time, and take a photo. If necessary, send a confirmation email to the landlord with the photo attached to have written proof. Some meters have separate registers (electricity, gas, water) — record all relevant values.
- Clearly note and photograph meter numbers and readings.
- Have the landlord countersign the protocol or confirm by e-mail.
- Collect receipts for recent advance payments in case later billing is disputed.
If Defects or Damage Occur
If you find defects at handover, note them in the protocol and request written confirmation as soon as possible. Minor repairs and cosmetic repairs are often regulated; for larger damage collect photos and repair estimates. Statutory maintenance and repair duties can affect costs, so check your obligations and rights in the concrete case[1].
- Record and photograph damage in writing.
- Contact legal advice or tenant support if unsure.
- Collect repair quotes as comparative evidence.
Rights in Disputes and Court Procedures
If landlord and tenant cannot agree, disputes can end up in court. You should check the competent courts and procedures in good time; procedural deadlines must be observed and formal service is important for your defense[2]. Keep all receipts, photos, emails and protocols so you can prove what was recorded at handover if needed.
- Note deadlines and services to avoid missing a time limit.
- Store and organize all relevant documents centrally.
FAQ
- Who should read the meter readings?
- Ideally landlord and tenant read together; if this is not possible, the tenant documents and informs the landlord in writing.
- Are photos alone sufficient as evidence?
- Photos are important, but a signed handover protocol or written confirmation from the landlord strengthens the evidence.
- What if the landlord does not provide a protocol?
- Record the readings and condition yourself, send everything by e-mail to the landlord and request an acknowledgement of receipt.
How-To
- Confirm the handover appointment and record the date in writing.
- At handover, show all keys, note the quantity and record it in the protocol.
- Photograph meter numbers and readings, noting date and time.
- Have the protocol signed and request a copy or send the documents by e-mail.
- Keep receipts safe and seek help promptly if there are discrepancies.
Key Takeaways
- Documentation protects you from later claims.
- Always check key counts and handover protocols carefully.
- Observe deadlines and formal services to preserve your rights.
