Tenants: Report Changes and Documents in Austria

Maintenance & repair duties (MRG §3) 2 min read · published September 10, 2025

Many tenants in Austria wonder which documents they must report to the landlord when personal details, payment information, or living arrangements change. This text explains in clear language which documents matter, how to meet deadlines, and why written notifications are advisable. It takes into account basic duties regarding maintenance and repairs under the tenancy law and offers practical tips for documentation, communication, and next steps in case of disputes[1]. The guidance helps avoid misunderstandings and protect your rights as a tenant.

What to report?

  • Contact details (phone, email) change — inform the landlord in writing (contact).
  • Bank account for rent payments updated — provide new account details and payment method (rent).
  • Serious defects or urgent repairs — document with photos and date (repair).
  • Subletting or permanent change of use: submit required form or written agreement if necessary (form).
Keep copies of all submitted documents and proof of delivery for at least one year.

Deadlines and form

There is no single deadline for all notifications; report changes as early as possible in writing with a date. For repair reports, document the defect immediately by photo and email and request a confirmation of receipt. Written communication creates evidence in case of later disputes.

  • For safety or health defects: report immediately (within).
  • For payment changes: inform before the next due date (before).

FAQ

Which documents should I provide for an address or account change?
Typically a written notification, a copy of a photo ID and a page with the new account details suffice; if unsure, ask your landlord which proofs are required.
What happens if I do not report changes?
Unreported changes can lead to payment issues, missed important letters, or disputes about responsibility for repairs; in serious cases there may be legal consequences.

How-To

  1. Collect all relevant evidence: ID, photos of defects, bank statement or correspondence.
  2. Write a short dated notification and send it by email and, if possible, by registered mail (submit).
  3. Keep confirmations of receipt and receipts; note the date and time of sending (record).
  4. If there is a dispute, check court options at the district court or seek legal advice[2].

Help and Support


  1. [1] RIS — Tenancy law (MRG) and legal texts
  2. [2] Justiz.gv.at — Information on courts and legal procedures
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Austria

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.