Tenants: Who Pays for Waiting Lists? Austria

Municipal & cooperative housing 2 min read · published September 10, 2025

Many tenants in Austria face waiting lists or apply for municipal and cooperative housing. Questions often arise about possible costs: who pays viewing fees, application fees or administrative charges? This article explains clearly which fees are legally permitted, when applicants must pay themselves and when landlords or the housing authority should cover costs. I give practical steps on how to gather receipts, meet deadlines and find free support. The goal is for tenants to know their rights, avoid unnecessary expenses and, if necessary, file objections effectively. Plain language, concrete examples and pointers to official bodies help you better understand the process in Austria. Read on.

Waiting for Municipal & Cooperative Housing

Municipal and cooperative housing often follow specific allocation rules; the Mietrechtsgesetz (MRG) and related regulations determine rights and duties for tenants and allocation bodies[1]. Waiting lists are based on criteria such as housing need, residence and urgency; cost rules are not uniform.

Keep copies of all application documents and payment receipts.

Who pays application or viewing costs?

Whether application or viewing costs apply depends on the specific office. Some offices charge small processing fees, others waive them. It is important that fees are transparently justified and that receipts can be provided.

  • Application fees are usually borne by the applicant if explicitly stated and legally permitted (fee).
  • Many municipal housings charge no fee; flat or unexplained demands are often contestable (rent).
  • Actual administrative expenses may justify a processing fee, but the office must state the legal basis and amount (form).
Always request a written justification for any demanded fee.

What Tenants Can Do

If you are unsure whether a fee is permitted, document all demands in writing and gather evidence. If you doubt the legality you can proceed formally or seek advice; online forms and procedures are available for filings and court steps[2]. Information on judicial procedures and contact points is provided by the justice authorities[3].

  • Collect all evidence: letters, emails, payment records, photos (evidence).
  • Submit formal complaints or requests in writing; use JustizOnline forms where appropriate[2] (form).
  • Seek free advice from local counseling services or contact the justice system for procedural questions[3] (contact).
Early documentation increases your chances in formal proceedings.

FAQ

Who pays viewing fees?
Viewing fees often cannot be charged as a blanket rule; request an invoice and check the justification.
Do I have to pay an application fee for municipal housing?
Often no fees are foreseen; if so, the office must state the legal basis and provide evidence.
Where can I turn if a fee seems unlawful?
You can contact tenant counseling services or proceed formally, for example via district courts and official legal channels.

How-To

  1. Gather complete documents: ID, proof of income, certificate of no rent arrears (evidence).
  2. Complete the application form fully and submit it on time (form).
  3. Observe deadlines for responses and objections; note dates (calendar).
  4. Obtain legal advice if fees are unjustified or deadlines have been missed (contact).

Key Takeaways

  • Not every requested fee is lawful; ask for documentation.
  • Documentation strengthens your position in complaints.

Help and Support / Resources


  1. [1] RIS – Mietrechtsgesetz (MRG)
  2. [2] JustizOnline – e‑forms and submissions
  3. [3] Justice – Judicial information
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Austria

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.