Who Pays: Keys & Meter Readings for Tenants in Austria
As a tenant in Austria, it is important to know who is responsible for key handover and meter readings and what obligations follow from tenancy law. At move-in and move-out, clear documentation, deadlines and contractual rules determine whether costs or charges apply to you. This section explains in plain language which steps you should take as a tenant, how to correctly document meter readings and when a landlord may charge costs. You will also find practical advice on deadlines, evidence and handling the security deposit, plus links to official legislation and forms so you can assess your rights and duties in Austria with confidence.[1]
What governs key handover and meter readings?
Key handover and meter readings concern proof and billing. Generally, the actual meter readings at move-in or move-out determine consumption bills. A handover protocol decides whether the landlord can assert claims for missing keys or damages. Many obligations arise from the Mietrechtsgesetz (MRG) and general contract rules.[1]
Typical responsibilities
- Document meter readings (photos, date, signature) and send them to the landlord.
- Return all keys or get written confirmation of key receipt.
- The landlord may deduct costs for missing keys or unauthorised repairs from the deposit if proven.
- Observe deadlines for deregistration, handover appointments and submission of receipts.
Practical steps for tenants when moving in and out
- Photograph meter readings at move-in and note the date.
- Record key handover with the landlord (number and type of keys).
- Check the final bill: compare consumption, advance payments and possible deposit deductions.
- Observe deadlines: confirm handover dates and raise objections within applicable time limits.
If the landlord does not accept meter readings or bills unilaterally, request written explanations and, if necessary, a verification by the network operator. In case of disagreements, court clarification at the district court may be necessary; detailed documentation helps in proceedings.
What can the landlord charge?
The landlord may charge proven costs for lost keys or contractual breaches. Normal wear and tear is the landlord's responsibility. Consumption is billed based on actual meter readings; flat-rate bills must be clearly contractually agreed.
FAQ
- Who pays if keys are missing?
- Missing or lost keys can be charged by the landlord if contractually permitted or if replacement costs can be proven.
- Who reads the meters?
- Usually the tenant or the network operator is responsible for consumption meters; tenants should document readings and inform the landlord.
- Can the deposit be used for key deductions?
- Yes, legitimate costs may be deducted from the deposit if the landlord provides proof of the costs.
How-To
- Document meter readings by photographing and noting the date at move-in.
- Create a handover protocol listing all keys and have it signed at handover.
- Compare amounts on the final bill with photos and agreements.
- Observe deadlines for objections or payment requests and respond in time.
