Deadlines for Leaks & Mold for Tenants in Austria

Maintenance & repair duties (MRG §3) 3 min read · published September 10, 2025

As a tenant in Austria, leaks and mold can quickly become stressful situations. This article explains which deadlines apply, how to report damage and which steps help protect your rights. We describe reporting obligations, deadlines for repairs and when a rent reduction may be possible, in plain language without legal jargon. We also explain how to collect evidence, document deadlines and which authorities or courts may be competent. We list deadlines, examples of written notifications and guidance on when you should set a deadline in writing. If needed, you will also find references to authorities and further steps.

What to do for leaks or visible mold?

Act quickly: note the date and time of the damage, photograph affected areas and inform the landlord in writing as soon as possible. If there is a health risk, secure your living area and seek assistance.

Keep photos, messages and receipts organized and safe.

Legal bases for landlord and tenant obligations can be found, among others, in the Mietrechtsgesetz (MRG).[1]

Immediate actions (short overview)

  • Inform the landlord in writing with a detailed description of the damage and attach photos.
  • Set a reasonable deadline for remediation (e.g. 14 days) and request confirmation.
  • For acute water damage: turn off water sources, document consequential damage and protect valuable items.
  • If the landlord does not respond: consider rent reduction, self-remedy or legal steps.
Respond in writing and keep copies of all communications.

Deadlines and obligations

Report and set a deadline

As soon as you discover a leak or mold, the landlord should be informed. It is recommended to send written notification by email with photos or by registered mail so you have proof. Set a clear deadline for remediation in your notification.

Repairs and access to the apartment

The landlord is generally obliged to fix defects. They may enter the apartment if an appointment has been agreed or in an emergency. If the landlord does not carry out repairs within the set deadline, tenants may consider further steps.

Rent reduction and self-remedy

If the habitability is affected (e.g. severe mold infestation or lack of heating), a rent reduction may be possible. In urgent cases, the tenant may under certain conditions arrange repairs themselves and reclaim costs from the landlord. Check deadlines and formalities carefully and keep all receipts.

Photo documentation increases the chances of success in disputes.

FAQ

How quickly must I report a leak?
As soon as you notice the leak you should inform the landlord immediately in writing and attach photos.
What deadline is reasonable before I arrange repairs myself?
A common reasonable deadline is often 7 to 14 days; for acute water damage or health risks act immediately; document the deadline in writing.
Can I reduce rent because of mold?
Yes, if the living value is affected, a rent reduction may be justified. Check causes, scope and documentation beforehand.

How-To

  1. Photograph the damage and note date/time.
  2. Inform the landlord in writing and set a deadline for fixing.
  3. If no response: set another deadline and announce possible rent reduction.
  4. For urgent damage: hire a tradesperson and keep cost receipts.
  5. In disputes: contact the district court or legal advice and consider filing a claim.[2]

Key takeaways

  • Document damage and communications immediately in writing.
  • Set clear deadlines and keep all proofs.
  • If health is at risk, act without delay and involve authorities if necessary.

Help and Support / Resources


  1. [1] RIS - Mietrechtsgesetz (MRG) and relevant legal sources
  2. [2] Justiz - Information on court proceedings and jurisdictions
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Austria

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.