Report Discrimination as a Tenant in Austria
As a tenant in Austria it is important to know how to act if you are rejected, treated differently or excluded during the housing search. This guide explains in clear practical steps how to recognise discrimination, what rights the tenancy law provides, which evidence you should collect and who you can contact. You will learn how to submit documented complaints, meet deadlines and, if necessary, prepare legal steps. Language and examples are kept simple so that you can take concrete measures and find appropriate support without a legal background.
Steps to Report
If you suspect discrimination, structured steps help you respond quickly and safely. Start by clear documentation, address the landlord if needed and check official options.
- Gather evidence (evidence): date, time, names, messages, photos.
- Secure documents: copies of emails, SMS, listings and viewing appointments.
- Observe deadlines (within): act promptly and note dates for complaints or legal remedies.
- Submit a written complaint (form): write a short, factual statement with requests.
- Seek advice (help): contact tenant advice centres or local legal services for assistance.
- Court review (court): if necessary, you can ask a district court to determine whether rights were violated.[2]
Detailed documentation increases your chances of success in complaints.
For legal questions the Mietrechtsgesetz (MRG) is relevant, as are general ABGB rules related to tenancy contracts.[1] Always note when and how you had contact and whom you informed.
FAQ
- Can I report a rejection because of origin?
- Yes. If you believe you were disadvantaged because of origin, religion, gender or similar characteristics, you should collect evidence and file a complaint.[1]
- What deadlines apply to complaints?
- Deadlines depend on the specific procedure; act as soon as possible and seek legal advice to avoid missing deadlines.[2]
- Who can support me with a complaint?
- Local tenant advisory services, lawyers and official bodies provide information; if necessary, court action through the district court is possible.[3]
How-To
- Observe and secure evidence (evidence)
- Create a chronology: record times and names (record)
- Write a formal complaint and send it by registered mail (form, submit)
- Contact advice and support services (help)
- Prepare for authority review or court steps (court)
