Tenant Rights: Report Discrimination in Austria
If you, as a tenant in Austria, encounter discrimination during your apartment search, it is distressing and often unclear what to do next. This text explains in a clear, practical style which common mistakes landlords or applicants should avoid, how to secure evidence and when to consider a complaint or legal action. The guidance is aimed at tenants without a legal background and shows concrete steps: which documents are important, how to meet deadlines, and which authorities you can contact. The goal is to give you confidence, reduce possible risks and increase the chances of success when reporting in Austria.
What to do if you experience discrimination?
If you experience discrimination, document specific incidents and inform yourself about your rights, for example under the Mietrechtsgesetz (MRG)[1]. Often a clear written complaint to the provider or placement service helps. Seek advice early so you do not miss deadlines and formal requirements.
Important first steps
- Secure all messages, listings and photos as evidence.
- Note the date and time of each incident and record deadlines.
- Report incidents in writing and request confirmation.
- Seek legal or organizational advice from tenant associations or authorities.
Documentation and evidence
Good documentation is often decisive. Collect all relevant documents and keep copies so nothing is lost.
- Photos and screenshots of listings or messages.
- Saved emails, SMS and letters.
- Names of witnesses and short written statements.
- Receipts for payments or records of rejected applications.
Deadlines and legal steps
If informal steps do not help, legal steps may follow. The district court is usually competent; proceedings are governed by the ZPO and tenancy regulations[2]. Pay attention to short deadlines for lawsuits or legal aid applications.
- Check all deadlines immediately and set appointments.
- If necessary, file a lawsuit at the competent court.
- Enquire about legal aid or attorney support.
Frequently Asked Questions
- Which pieces of evidence are most important?
- Photos, screenshots, written offers and witness statements are particularly helpful.
- Who should I contact first?
- Try to resolve the matter in writing with the provider first, then contact tenant associations or authorities.
- Do I have to go to court?
- Not always; many cases can be resolved through mediation or formal complaints, but sometimes court action is necessary.
How-To
- Check deadlines and collect date information.
- Create an organized evidence folder with photos and documents.
- Send a written complaint to the landlord or placement service.
- If necessary, file a lawsuit at the district court or request legal support.
Key Takeaways
- Documentation is often the most important element in a complaint.
- Deadlines are binding and must be strictly observed.
- Seek advice early to avoid mistakes.
Help and Support
- RIS - Federal Legal Information System
- Justice - Information on Courts
- JustizOnline - Forms and e-Services
