Template Letter: Report Housing Discrimination in Austria
If you, as a tenant in Austria, experience discrimination during a housing search because of origin, gender, religion, disability or similar characteristics, you can report it. This template letter explains in plain language which information is important, how to document incidents and who you can contact. You will receive practical advice on which evidence is helpful, which deadlines to observe and how to inform authorities or ombuds services. The text also helps you choose wording for the letter and gives tips on protecting your rights under anti-discrimination and tenancy law. The aim is that you can respond confidently and well prepared. If needed, you will also find information on free advisory services.
What to do if you experience discrimination?
First note the date, time and course of the conversation, collect messages and save listings or adverts. Briefly describe what was said or offered and who was present. If possible, note names or contact details of the landlord or agent and any witnesses. Check whether the incident falls under anti-discrimination law or tenancy law and inform yourself about your legal options[1].
Collecting evidence
- Secure photos of listings or discriminatory messages.
- Save emails, SMS and chat histories.
- Note witnesses and obtain short written statements.
- Keep copies of all application documents and responses.
Deadlines and next steps
Important deadlines vary depending on the procedure; respond promptly to requests and save confirmations of receipt. For court actions, the district court is usually competent; seek advice before filing a lawsuit[2].
Template letter: How to phrase your message
Below is a short template you can adapt. Put the date and your contact details at the top, then the recipient's address.
Date: [DD.MM.YYYY]
Sender: [Your name], [Street, ZIP City], [Phone], [Email]
Recipient: [Name of landlord or agency]
Subject: Report of discrimination during housing search
Dear Sir or Madam,
I hereby inform you that on [date] I was disadvantaged in the search for an apartment due to [e.g. origin, gender]. Specifically, the following incident occurred: [brief description].
I have attached the following evidence: [photos, emails, witness statements]. Please provide a written response by [deadline date]. If I do not receive a satisfactory reply, I reserve the right to pursue the matter with the competent authorities.
Sincerely
[Signature]
FAQ
- Can I file a complaint anonymously?
- An anonymous report is possible, but without contact details further investigations and legal steps are difficult.
- Who can I contact outside court proceedings?
- You can contact advisory services, the anti-discrimination office or consumer advice centres for support.
- What sanctions exist for discrimination?
- Specific consequences depend on the case; there may be injunctions, compensation or official measures.
How-To
- Collect and organise evidence chronologically.
- Describe the incident in writing, factually.
- Send the template letter to the landlord or agent.
- Seek advice from support services or authorities if needed.
- Consider legal steps and observe deadlines.
