Report Discrimination: Tenant Rights in Austria
As a tenant in Austria, discrimination during the housing search can be frustrating and confusing. If you are disadvantaged because of origin, gender, marital status, disability, religion or other characteristics, you have rights and options to report it. This guide explains in clear language which documents you should collect, which deadlines apply and which authorities or bodies you can contact. It is aimed at tenants and people searching for housing who need support with securing evidence, formal complaints and possible court steps. I explain practical steps on how to organize evidence, write a written complaint and where to find official information and forms.
What to do if you face discrimination when looking for housing?
Note specific incidents, collect all messages and save listings or conversation records. The Mietrechtsgesetz (MRG) and other regulations may be relevant[1]. In many cases a clear chronology, time details and witness contact information helps.
Important documents
- Evidence (document, photo): Emails, SMS, listings and photos.
- Correspondence: Offers, rejections, SMS or chat histories.
- Notes: Date, time, contact person and summary of the conversation.
- Witness statements: Contact details and short statements from third parties.
Keep copies secure and create a short timeline of events. If possible, store digital files in more than one place. Specific deadlines may apply for formal complaints; therefore act promptly.
Formal steps
- Write a formal complaint: include date, facts, demands and supporting evidence.
- Contact advisory centers or tenant associations for preliminary review.
- Observe deadlines (within 30 days): respond or file the complaint.
FAQ
- What counts as discrimination when searching for housing?
- Disadvantage because of gender, origin, religion, disability, marital status or similar characteristics; indirect discrimination is also included.
- What documents do I need?
- Emails, SMS, listings, photos, witness statements and a timeline of events are crucial.
- Who can I contact?
- Equal treatment authorities, district court, tenant associations and advisory centers can provide support.
How-To
- Collect evidence: organize emails, photos and listings.
- Draft a clear complaint with date, incident and attachments.
- Contact advisory services or equal treatment offices for review.
- Consider court action and contact the district court if necessary.
Key Takeaways
- Keep all documents and photos organized and backed up.
- Act within helpful deadlines and record important dates.
- Seek support early from advisory centers or tenant associations.
