Tenant Template for Noise Complaints in Austria
What to do about noise disturbance?
Start factually: note date, time, duration and type of disturbance. Keep witnesses, photos or audio recordings and logs with times so you have evidence if the matter later goes to court[1].
First steps
- Record date and time of each disturbance and collect evidence.
- Politely inform the offender or contact the property manager.
- If a conversation does not help: send a template letter to the offender or management.
- Specify a clear deadline in the letter for remedying the issue.
Template letter: structure and wording
A template letter should be brief, factual and specific: describe the disturbance, state dates and times, refer to collected evidence and set a deadline for remedy. Request written confirmation from the recipient and indicate that you will consider further steps if the issue continues.
Sample letter template
Subject: Complaint about repeated noise disturbance and request for remedy
Dear Sir or Madam,
Since [date], there have been repeated noise disturbances from apartment [number/address]. Specifically, these are [description, times, duration]. I have documented this on [dates] and enclose a list of incidents. Please take the necessary measures to stop the disturbances within [e.g. 14 days] and confirm this to me in writing.
If the disturbance is not stopped, I will consider further steps, which may include legal action in court[2].
Sincerely,
[Your name]
Frequently Asked Questions
- What rights do I have as a tenant against noise?
- You are entitled to proper use and quiet enjoyment; persistent disturbances can require the landlord to provide remedy[1].
- How long must I give the neighbor time to act?
- An appropriate deadline depends on the case; commonly 7–14 days are given so the neighbor can organise themselves.
- What if the property manager does not respond?
- Document the lack of response and consider court steps or conciliation at the district court[2].
How-To
- Collect evidence: logs, photos and audio recordings of the disturbances.
- Draft a template letter with a deadline and send it to the offender and management.
- Wait the set deadline and record any further incidents.
- If no remedy occurs: file documents with the district court or a conciliation body[2].
- Use official forms via JustizOnline for court-related steps if needed[3].
Key takeaways
- Documentation is the most important basis for any complaint.
- A clear, deadline-setting template letter often leads to quick solutions.
- If remedies fail, court action is a possible next step.
Help and support
- [1] RIS - Legal Information System of the Republic of Austria
- [2] Justice - Information on courts and procedures
- [3] JustizOnline - Electronic forms