Tenant Rights: Reasonable Apartment Adjustments in Austria
Many tenants in Austria need reasonable adjustments in their apartments, such as grab bars, barrier-free showers or ramps. Such measures secure daily living and participation and can be medically or socially necessary. As a tenant, you should know which adjustments are possible, how to submit an application, which documents help and which deadlines to observe. This text explains in practical terms your rights, the landlord's obligations, the key steps in case of refusal and how to use official help or legal routes. Keep records and photos, because good documentation strengthens your position in Austria in dealings with the landlord.
Which adjustments are reasonable?
Reasonable adjustments are usually those that make living use possible without disproportionate costs. Examples include grips in the bathroom, ramps at the entrance, barrier-free showers, higher sockets or visible door signage. Whether a measure is reasonable depends on scope, cost and proportionality. Smaller changes are more likely to be permitted than extensive renovations.
Who pays and how do you apply?
As a rule, you should apply in writing to the landlord and provide reasons, ideally with a medical certificate or recommendation. Specify exactly what you want, why it is necessary and who should carry out the work. Refer to your rights as a tenant and to relevant legal regulations in Austria[1]. Include photos, quotes and, if applicable, medical documents.
If the landlord refuses
If the landlord refuses or does not respond, document this and request a written, reasoned statement. You can seek further help, such as advice from tenant associations or a conciliation body, and if necessary consider legal action at the competent district court. Information on procedures and forms is available on official justice sites in Austria[2].
Frequently Asked Questions
- Do I need the landlord's permission for adjustments?
- Yes, you generally need to notify and obtain consent for changes. Smaller, non-permanent measures are often accepted.
- Can the landlord completely refuse?
- A blanket refusal is not always permissible; proportionality and cost allocation are decisive. Courts can assess reasonableness in disputes.
- Can I carry out adjustments at my own expense?
- This is possible but should be agreed in writing. Without agreement, the landlord may demand restoration at the end of the tenancy.
How to proceed
- Submit a written application (Form) to the landlord detailing diagnosis, purpose and desired measures.
- Collect evidence (evidence): photos, medical certificates and cost estimates to support your application.
- Clarify who pays (payment): check for grants, insurance or landlord responsibility.
- In case of refusal consider mediation or legal action at the district court (court).
- Seek legal advice and support (help) from tenant associations or legal aid services.
Help and Support
- RIS - Legal Information System of the Republic of Austria
- justiz.gv.at – Courts and procedures information
- JustizOnline – Forms and online services
