Tenant Template: Reasonable Adjustments in Austria

Accessibility & reasonable adjustments 2 min read · published September 10, 2025
As a tenant in Austria you may need to request structural or practical adjustments in the apartment — for example handrails, removal of thresholds or modified sanitary fittings. This article explains step by step how to draft a formal request, which evidence and deadlines are important, and how to document your communication with the landlord. The guidance is for tenants who want to assert their rights without unnecessary escalation. At the end you will find a precise template letter, practical checklists and references to official Austrian bodies so you are prepared, meet deadlines and present legally sound documents. If in doubt, seek legal advice.

What you should know

In Austria the Mietrechtsgesetz (MRG) and general civil law provisions regulate tenant rights; for questions about jurisdiction or court enforcement contact your district court.[1] If deadlines apply or a judicial termination is possible, formal service is important.[2]

In many cases tenants are entitled to basic habitability standards.

Legal basis

Before sending a request, review the lease, the MRG and any agreements on alterations to the apartment. Note deadlines and keep all communications in writing. When making a formal request, describe the desired adjustments clearly, state the reason (e.g. mobility needs or health) and attach supporting documents.

What to include in the template letter

  • Date and deadline (deadline): by when you expect a response.
  • Clear description of the adjustment and reference to the lease (form, notice).
  • Details of necessary repairs or modifications (repair) and who will likely carry them out.
  • Information on cost responsibility or financing (rent, payment).
  • Attachments: photos, medical certificates, cost estimates, invoices (photo, document).
  • Note possible next steps (court) if no agreement is reached.
Document every conversation in writing, even short emails increase your proof.

FAQ

When can I request reasonable adjustments?
When the adjustment is necessary to make the apartment usable or to accommodate health limitations; check the lease and the MRG for exact conditions.
Does the landlord have to pay the costs?
It depends on the individual case: some adjustments are the landlord's responsibility, others may have cost-sharing or restoration agreements.
How do I deliver the template letter correctly?
Send the request in writing by registered mail or deliver it in person against receipt and keep proof.

How-To

  1. Step 1: Gather evidence (photo, document) such as photos, medical certificates and cost estimates.
  2. Step 2: Draft a clear request (form) with a deadline (deadline) and preferred solution.
  3. Step 3: Send the template letter by registered mail or hand it over with a receipt.
  4. Step 4: Record the response and plan next steps, such as mediation or court clarification (court).

Help and Support / Resources


  1. [1] RIS - Legal Information System of the Republic of Austria
  2. [2] Justice - Information on courts and procedures
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Austria

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.