Tenants: Access to Records and Contracts in Austria
Which documents can tenants request?
As a tenant you generally have the right to inspect all accounts and contracts related to your tenancy. These include operating cost statements, heating and energy receipts, maintenance and repair invoices, as well as the complete lease agreement and any amendments. The relevant law is in the Mietrechtsgesetz (MRG).[1]
- Rent payments and receipts (rent receipts): All payment records, including deposit proofs.
- Operating cost statements and receipts (payments): Heating and ancillary cost receipts to check surcharges.
- Invoices for repairs and maintenance (repair): Bills, quotes and proof of work for repairs.
- Contract documents and amendments (record): The main lease, sublease agreements and any written additions.
How to request access?
Request access in writing and with proof of delivery where possible, by email with read receipt or by registered mail. Specify exactly which documents you want to inspect and set a clear deadline for sending or inspecting them. Keep copies of all requests and responses and make copies or photos of the provided records.
If forms or court steps are required, use the official forms and guidance on administrative and justice portals.[2]
When to consider further steps?
If the landlord does not respond or refuses access, you can set deadlines and, if necessary, involve the district court. Before legal action, it is useful to organize the records and all correspondence thoroughly.
FAQ
- What is a reasonable deadline for submitting records?
- Set a reasonable deadline of 14 to 30 days, depending on the volume of documents, and request feedback within that timeframe.
- Can the landlord demand copies before granting access?
- The landlord cannot generally demand personal data; however, copies for documentation are common if the purpose is clear.
- What if access is denied?
- Document the denial in writing, set a follow-up deadline and consider initiating proceedings at the district court.
How-To
- Write a formal access request (form) with the date, a list of requested documents and a 14–30 day deadline.
- Secure all responses and scan or photograph provided records (record) and organize them chronologically.
- Set a clear deadline (deadline) and state which further steps you will take if there is no response.
- If necessary, prepare the file for the district court and use official forms (court) to file.
Help and Support / Resources
- [1] RIS - Legal Information System of the Republic of Austria
- [2] JustizOnline - Forms and submissions
- [3] justiz.gv.at - Court information
