Conciliation Board Application for Tenants in Austria

Dispute resolution (incl. rent reduction) 2 min read · published September 10, 2025
As a tenant in Austria, an application to the conciliation board can help resolve disputes with your landlord quickly and affordably. This guide explains in clear language what steps you should take as a tenant: which documents are important, how to meet deadlines and how to substantiate your claims (for example rent reduction or repairs). The text is aimed at tenants without legal training and offers practical tips for preparing and communicating with the conciliation board. At the end you will find a simple step-by-step guide, frequently asked questions and official Austrian contact points so you can assert your rights as a tenant confidently and informed. Read the following steps carefully and gather evidence such as photos, payment records and written communication before submitting the application.

How the conciliation board works

The conciliation board mediates between tenant and landlord to find an amicable solution without going straight to court. An application can concern disputes such as rent reduction, repair obligations or termination disputes. Proceedings are usually cheaper and faster than court proceedings. For complex legal issues, professional legal advice may be useful.

Detailed documentation increases your chances in conciliation.

Preparation: documents and evidence

  • Carefully copy the lease agreement and any additional agreements.
  • Collect photos with dates showing defects or damages.
  • Attach payment proofs, bank statements or receipts for rent paid.
  • Written communication with the landlord: emails, letters and written defect notifications.
  • Possible expert reports, repair bills or medical certificates as evidence.
Keep all originals safe and make numbered copies.

Deadlines and jurisdiction

Pay attention to deadlines: sometimes you must report defects within a specified time or file an application within set periods. Jurisdiction may lie with the local conciliation board or the district court for formal terminations[2]. Legal bases for tenancy law are available in the Mietrechtsgesetz and related provisions[1].

Respond promptly to deadline notices to avoid losing rights.

Frequently Asked Questions

Who can file an application with the conciliation board?
Generally tenants and landlords may file an application; as a tenant you should prove your entitlement with the lease and payment records.
Do I need a lawyer?
No, a lawyer is not mandatory. For complex cases or high dispute values, legal advice may be advisable.
What does the procedure cost?
Conciliation procedures are usually inexpensive; exact fees vary by office and procedure.

How-To

  1. Gather documents: lease, photos, payment records and correspondence.
  2. Check deadlines: determine whether statutory or contractual deadlines apply.
  3. Complete the application: use the conciliation board forms or submit a written application describing the facts.
  4. Submit the application: by post, email or in person according to the office rules.
  5. Attend the appointment: prepare a list of questions and the resolution you seek.

Help and Support / Resources


  1. [1] RIS - Rechtsinformationssystem des Bundes
  2. [2] Justiz.gv.at - Informationen zu Gerichten
  3. [3] JustizOnline - Formulare und E-Government
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Austria

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.