Tenant Application to Conciliation in Austria

As a tenant in Austria, it is important to know how and when you can file an application with a conciliation body. This body helps resolve disputes with the landlord out of court — for example in cases of rent reduction, repairs, or termination disputes. In this text I explain step by step which documents you need, which deadlines apply and what the typical process looks like. I also describe how to collect evidence, fill out forms correctly and which rights you have under the Tenancy Act (MRG)^[1]. The language is deliberately simple so that you can prepare the application yourself without legal knowledge or seek targeted support. Read on for concrete checks and action steps.

When is the conciliation body competent?

Conciliation bodies mediate when tenants and landlords have disputes, for example about rent, defects or termination. They are often the first point of contact before court proceedings and can provide a faster, less costly solution. Not all disputes must be brought there, but many tenancy issues can be resolved here.

Typical dispute topics

• Rent reduction (rent): Complaints about excessive rent or reduction due to defects.
• Repairs (repair): Delayed or missing repairs for heating, sanitation or mold.
• Termination (eviction): Disputes over the legality of a termination or eviction.
• Entry and privacy (entry): Unannounced landlord access or repeated inspections.

How do I file the application?

Preparing the documents

Collect all relevant documents: tenancy agreement, correspondence with the landlord, photos of defects, payment receipts and, if applicable, witness statements. A clear chronology of events helps the conciliation body assess the situation.

• Collect documents (evidence): tenancy agreement, photos, invoices and messages.
• Fill out forms (form): Complete the correct application form fully and attach all evidence^[2].
• Observe deadlines (deadline): Check whether limitation periods apply to your claims.

Submission and process

Submit the application to the competent conciliation body — this can be done in person, by post or online depending on the region. The conciliation body invites both parties to a session, either in writing or orally. An attempt is made to reach an amicable solution; if this fails, you will receive guidance on further judicial steps.

FAQ

What does an application to the conciliation body cost?

Costs are usually low or none; in many federal states there are few or no fees, depending on the value of the dispute and regional regulations.

Do I have to go to court if conciliation fails?

Not necessarily, but conciliation often provides a basis for further steps; if no agreement is reached you can file a claim with the district court^[3].

How long does a conciliation procedure take?

Duration varies; many cases are resolved within weeks to a few months, depending on complexity and scheduling.

How-To

1. Step 1: Compile all documents completely (evidence).
2. Step 2: Fill out the form correctly and attach all evidence (form).
3. Step 3: Check deadlines and submit the application on time (deadline).
4. Step 4: Accept the conciliation invitation or appoint a representative (contact).

Help and Support / Resources

• Contact: Justice information and advisory services
• Forms: JustizOnline (judicial submissions)
• Legal texts: RIS - Tenancy Act (MRG)

1. [1] RIS - Tenancy Act (MRG)
2. [2] JustizOnline - Forms
3. [3] Justiz.gv.at - Information on court proceedings