Move-Out Handover Template for Tenants in Austria

Check-in/out (inspection, keys, meters) 2 min read · published September 10, 2025
When moving out, a complete handover protocol is often crucial for tenants to avoid disputes about the deposit, damages or additional claims. This guide explains how you as a tenant in Austria can prepare a practical protocol, which items (meter readings, key handover, damages, cleanliness) matter and how photos and receipts can be used as evidence. You will receive a template letter, tips on deadlines and handover appointments, and guidance on when legal advice or a district court may be necessary. Clear documentation protects your interests, eases communication with the landlord and increases the chances of a fair settlement of the deposit. The template also helps prepare handover appointments and record outstanding defects to reduce follow-up claims.

What belongs in the handover protocol?

  • Meter readings (electricity, gas, water)
  • Key handover: quantity, serials or key numbers
  • Damages and defects: detailed description
  • Cleanliness and return of inventory
  • Photo evidence and receipts
  • Signatures, date and handover time

Rights and obligations are regulated in the Austrian Tenancy Act (MRG).[1]

If disputes cannot be resolved, proceedings at the district court may be appropriate.[2]

Respond to legal notices within deadlines to protect your rights.

Template letter: sample wording

Dear [Landlord Name], at the handover appointment on [Date] I confirm as tenant that I returned the apartment in the following condition: [brief condition description]. Please review the attached handover protocol and confirm with signature and date.

Keep photo evidence and documents organized and stored safely.

FAQ

Who prepares the handover protocol?
Ideally tenant and landlord prepare the protocol together; if the landlord does not cooperate, the tenant should prepare their own protocol with photos and witnesses.
What should I do if there is disagreement about damages?
Document everything carefully, collect evidence and try to reach an agreement; if necessary, court action at the district court may follow.
How do I protect my deposit?
Keep handover protocols, photos and receipts ready and ensure deadlines and any claims are justified in writing.

How-To

  1. Arrange a handover appointment with the landlord and set a time.
  2. Record meter readings and check them for plausibility.
  3. Take systematic photos of each room and visible defects.
  4. If needed, send a template letter with the protocol by registered mail or electronically.[3]
  5. Sign the protocol together and hand over the keys against confirmation.

Help and Support / Resources


  1. [1] RIS: Tenancy Act (MRG)
  2. [2] Justice: District Courts
  3. [3] JustizOnline: Court Forms
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Austria

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.