Template: Request Documents for Tenants in Austria
As a tenant in Austria you often need specific documents when you submit a request to the landlord or assert your rights under the tenancy agreement. This guide clearly explains which proofs are common, how to collect them sensibly and how to draft a legally sound template letter. It is aimed at tenants without legal background and gives practical tips on deadlines, delivery confirmations and evidence. You will also learn when it makes sense to check case law or official sites and what steps follow if documents are missing. At the end you will find a step-by-step guide, frequently asked questions and official links for Austria so you can submit your request securely.
Which documents you need
Before writing the request, assemble all relevant documents. Commonly required items include:
- Identity card or registration certificate
- Tenancy agreement or sublease contract
- Payment receipts such as transfers or receipts
- Correspondence with the landlord (emails, letters)
- Photos or documentation of defects
How to write the template letter
A good request is short, specific and sets a deadline. State your issue clearly, refer to the tenancy agreement or specific incidents and list the documents you request. Set a reasonable deadline for submission and ask for a written confirmation of receipt.
- Name clearly which documents you request
- Set a deadline (e.g. 14 days) for submission
- Attach copies of your proofs, not only references
- Ask for written confirmation of receipt
What to do if the landlord does not respond
If no documents arrive within your deadline, document the missing receipt and send a reminder by registered mail or email with read receipt. Keep all evidence and note phone calls or meetings. If refusal continues, consider legal steps and seeking advice from authorities.[1]
Frequently Asked Questions
- Which deadlines apply for handing over documents?
- Legal deadlines are often not specific for each case; customary deadlines in practice are usually 7–30 days. Check the legal bases and current decisions.[1]
- What can I do if documents are missing?
- Send a reminder with a concrete deadline, document everything and consider advice or court clarification if the landlord still does not provide them.[2]
- Can I demand copies or must the landlord hand over originals?
- Copies are usually sufficient; originals should only be requested if there is a legal reason. Mark copies and request confirmation of receipt.
How-To
- Collect all relevant proofs and make copies.
- Complete the template letter: issue, requested documents, deadline and contact details.
- Set a clear deadline and request written confirmation of receipt.
- If necessary, prepare a complaint or court action and seek legal advice.
Help and Support
- RIS - Legal Information System of the Republic
- Justice - Information for Citizens
- JustizOnline - Forms and E-Government
