Handover Protocol Deadlines for Tenants in Austria

Check-in/out (inspection, keys, meters) 3 min read · published September 10, 2025
When moving in or out, a complete handover protocol with clear photos and adherence to fixed deadlines is crucial for tenants in Austria. This practical guide explains which deadlines apply to the handover protocol, which photos are useful and how to document defects and meter readings. I explain in plain language how to calculate deadlines, store evidence securely and submit formal notifications correctly so later disputes can be avoided. The advice is aimed at tenants without legal background and shows concrete steps to protect your rights and minimize potential costs. You will receive templates for photo documentation, notes on deadline calculation for handover and return, and tips on how to communicate calmly with the landlord and involve district courts and official bodies if necessary.

What counts as a handover protocol and which deadlines matter?

A handover protocol is a written document that records condition, meter readings and key transfer. For tenants in Austria it is important to know which deadlines apply, for example how long you have to report defects after key handover[1]. Keep the protocol and photos safe and note the date and time of each recording.

Good documentation can significantly simplify later disputes.

Important deadlines for tenants

  • Immediate inspection: Check the apartment within a few days after handover.
  • Deadline to report defects: Report visible damage as soon as possible in writing.
  • Photo retention: Keep photos and date information at least until the final settlement.
Photo files with dates and short descriptions are particularly valuable.

Photos and documentation: step by step

  1. Photograph every affected area from multiple angles and save original files.
  2. Record meter readings with a photo of the meter and the date.
  3. Supplement the protocol with short descriptions and your signature.
  4. Send a written defect notice by registered mail or email and document the dispatch.
Documented communication increases your chances in legal clarification.

If you have questions about key handover or meter readings, you can find detailed guidance in our guide on Wohnungsübergabe: Einzug & Auszug.

What to do in case of a dispute about deadlines or defects?

Remain factual, set deadlines for remediation in writing and inform the landlord by registered mail. If no agreement is possible, you can involve the district court or seek legal advice[2].

Respond within the stated deadlines, otherwise claims may expire.

FAQ

How long do I have to report defects?
You should report visible defects immediately; specific deadlines may be regulated in the rental agreement or by the MRG.[1]
Does the landlord have to accept photos?
Photos serve as evidence; keep original files and metadata.
What happens if I miss deadlines?
Missed deadlines can make enforcement of claims more difficult; consider legal steps in time.

How-To

  1. Create a handover protocol immediately when moving in with date, signature and photos.
  2. Send defect notices with documentation and keep proof of dispatch.
  3. Keep all documents until the final settlement and hand over a protocol again when moving out.
  4. Seek advice from official bodies or the district court in unclear cases.

Key Takeaways

  • Inspect the apartment immediately and act within short deadlines.
  • Photos with dates and descriptions are crucial evidence.
  • Written defect notices and proof of dispatch protect your rights.

Help and Support


  1. [1] RIS - Mietrechtsgesetz (MRG)
  2. [2] Justiz.gv.at - District courts and responsibilities
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Austria

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.