Handover Protocol with Photos for Tenants in Austria

Check-in/out (inspection, keys, meters) 2 min read · published September 10, 2025

A clear, detailed handover protocol with photos protects tenants in Austria during move-in and move-out. This template material explains step by step which details, photos and documents are important, how to record damages and meter readings and which deadlines to observe. The guide is aimed at tenants without legal background and shows how to secure evidence, raise claims and avoid disputes. With clear wording for a handover protocol and accompanying photos you learn which points belong in the protocol, how to document key handover and when to send a copy to the landlord. This increases your legal security and eases later disputes. Use this template to clearly document your rights as a tenant.

What belongs in the handover protocol

Record all relevant facts: condition of the rooms, meter readings, existing damages and the exact number of handed-over keys. Refer to the Tenancy Act (MRG)[1] for legal questions and keep receipts systematically.

  • Photos (photos) of the condition of all rooms as evidence and documentation.
  • Document meter readings (document) for electricity, water and gas with the date.
  • Describe damages and defects precisely, with photo references and room location.
  • Details on key handover and number of keys handed over.
  • Note deadlines (deadlines): handover date and any agreed grace periods.
  • Note about the security deposit and potential deductions, if known.
Detailed photos and date stamps strengthen your evidentiary position in later disputes.

Photo tips

Good photos help to clearly capture condition and damages. Use clear, well-lit shots and photograph meters, serial numbers and measuring devices.

  • Close-ups (close-up) of damages and meter readings with date and time in the image.
  • Take photos with time reference (time), for example by date stamps or a note in the picture.
  • Wide shots (overview) of the whole room for context and location.
Keep original files and separate copies and secure backups.

If you consider formal letters or legal steps, you can find official forms and procedures via JustizOnline[2].

FAQ

Do I need a written handover protocol?
A written protocol with photos is strongly recommended because it serves as evidence in later disagreements about damages or deposit refunds.
What if the landlord refuses to sign the protocol?
Create the protocol anyway, date and sign it yourself, send a copy by registered mail or email and document delivery.

How-To

  1. Before move-in photograph rooms completely and note meter readings (move-in).
  2. Document all keys and locks in the protocol and record key handover.
  3. Describe damages precisely, attach photos and note the date.
  4. Send a copy of the protocol to the landlord and confirm deadlines (deadlines).

Help and Support / Resources


  1. [1] RIS — Tenancy Act (MRG)
  2. [2] JustizOnline — Court Forms
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Austria

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.