Mediation & Settlements: Tenant Mistakes in Austria
What are the most common mistakes?
Before a conciliation or mediation, tenants often make simple, avoidable errors. Many problems can be prevented with better preparation and clear communication. Pay special attention to deadlines, evidence and the form of agreements.
- Missing deadlines (deadline)
- Incomplete evidence: photos, invoices (evidence)
- No written agreements or forms (form)
- Unclear cost commitments or rent questions (rent)
- Not reporting defects or failing to document repairs (repair)
Before the procedure
Inform yourself early about the legal basis, for example the Mietrechtsgesetz (MRG) and the relevant provisions in the ABGB, so you know your rights and obligations.[1] Collect photos, invoices, correspondence and a simple chronology of events. Formal letters should be clearly dated and delivered in a verifiable way; if necessary, use official forms.[3]
If no agreement: conciliation body or court
If no agreement is reached in conciliation, the district court remains the next instance. Many tenancy disputes fall within the jurisdiction of the district court; find out about deadlines and procedures before filing a lawsuit.[2] Also check whether conciliation bodies aim for a binding settlement or only mediate.
FAQ
- What can I do about a rent reduction?
- First check the defect, document damages and inform the landlord in writing. If necessary, involve a conciliation body or find out about the legal requirements in the MRG.[1]
- Do I have to take part in mediation?
- No, mediation is usually voluntary. Conciliation procedures can, however, require more formal steps and may include mandatory elements in some cases.
- Which documents should I bring to the conciliation?
- Photos, invoices, payment receipts, copies of the lease, correspondence with the landlord and a short timeline of events are essential.
How-To
- Gather evidence: photos, invoices, correspondence.
- Check deadlines and respond promptly to letters.
- Complete official forms if necessary and submit documents (JustizOnline).
- Prepare your meeting: goals, concise facts and desired solutions.
